ACTIVITY-BASED MANAGEMENT AND PROCESS IMPROVEMENT
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- NGN 3000
Abstract:
This study examines the role of activity-based management (ABM) in process improvement in Lagos State, Nigeria. The objectives are to: (1) evaluate how ABM enhances operational efficiency, (2) assess the impact on cost management and reduction, and (3) analyze the challenges of implementing ABM in various industries. A survey design was chosen to gather data from operational managers and accountants. The sample size, calculated using Taro Yamane's formula, ensures representativeness. Flour Mills of Nigeria Plc was selected as the case study due to its application of ABM in process improvement. The reliability coefficient score of the survey was 0.89. Findings indicate that ABM significantly enhances operational efficiency and cost management, leading to process improvement. However, challenges such as complexity and data requirements were identified. It is recommended that companies in Lagos State adopt ABM practices and invest in training to achieve significant process improvement and cost management.
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