PERFORMANCE EVALUATION SYSTEMS AND THEIR IMPACT ON ORGANIZATIONAL PERFORMANCE
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ABSTRACT:
This study examines the impact of performance evaluation systems on organizational performance in Lagos State, Nigeria. The objectives are to: (1) assess how performance evaluation systems influence employee productivity, (2) evaluate their impact on organizational efficiency, and (3) analyze the challenges faced in implementing effective performance evaluation systems. A survey design was chosen to gather data from HR managers and corporate executives. The sample size, calculated using Taro Yamane's formula, ensures statistical robustness. GTBank Plc was selected as the case study due to its comprehensive performance evaluation systems. The reliability coefficient score of the survey was 0.90. Findings indicate that effective performance evaluation systems significantly enhance employee productivity and organizational efficiency. However, challenges such as metric selection and employee acceptance were identified. It is recommended that companies in Lagos State invest in robust performance evaluation systems and continuous training to improve organizational performance.
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