THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGY TO EFFECT SERVICE DELIVERY BY BANKS IN NIGERIA
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
Abstract
This research was carried out to examine the effect of service delivery by banks in Nigeria through the use of (ICT). There have been series of assumption that the use of information and communication technology has greatly enhanced the output of the banking sector in Nigeria. It is in a bid to confirm these assumptions that the researcher carried out this study. Questionnaire was the instrument used to collect data from respondents with a sample size of one hundred staffs from various banks in Nigeria, information was also sought from textbooks and journals based on the analysis of data, it was revealed that the use of information and communication technology has really enhanced the effective service delivery in the banking sector. It was also revealed that training of bank workers on the usage of information and communication technology increase the prospects of workers. Therefore workers should be trained in the cause of information and communication technology equipment. Finally workers were assured Based on the findings, it was recommended that the banking sector in Nigeria should procure information and communication technology to enhance workers performance and efficient delivery of services.
Related Project Materials
THE IMPLICATION OF UNEMPLOYMENT ON THE SOCIO ECONOMIC DEVELOPMENT OF NIGERIA (A CASE STUDY OF EGBEMA LOCAL GOVERNMENT AREA)
Background of the Study
Unemployment which is now the talk of the day has a lot of implications on the Nigeria social an...
KWAME NKRUMAHS CONSCIENCISM: A PHILOSOPHICAL ANALYSIS
ABSTRACT
It is popular knowledge that most counties in Africa were at one time or the other under the control of foreign...
THE IMPACT OF INTERNATIONAL ACCOUNTING FOR GLOBAL ECONOMIC UNCERTAINTY
ABSTRACT
This study investigates THE IMPACT OF INTERNATIONAL ACCOUNTING FOR GLOBAL ECONOMIC UNCERTAINTY, focusing on understanding the ch...
A CRITICAL SURVEY OF ADVERTISING AS A DETERMINANT OF CUSTOMER PATRONAGE IN THE FAST FOOD INDUSTRY
BACKGROUND OF THE STUDY
Although it is widely assumed that advertising predates human history, as...
COMPARATIVE STUDY OF PROTEST MOVEMENTS IN NIGERIA: FROM ABA WOMEN'S RIOT TO ENDBADGOVERNANCE
COMPARATIVE STUDY OF PROTEST MOVEMENTS IN NIGERIA: FROM ABA WOMEN'S RIOT TO ENDBADGOVERNANCE
Chapte...
THE EFFECT OF LABORATORY METHOD OF TEACHING MATHEMATICS ON THE ACHIEVEMENT OF JSS2 STUDENTS
Abstract
The study focused on the effect of the laboratory method of teaching on the achievement of J.SS II students in...
ASSESSMENT OF INTERNET INFILTRATION AND THE ACCEPTION OF TELEVISION STREAMING AMONG STAKEHOLDERS IN SOUTH-WEST NIGERIA
Abstract
Television streaming has come to stay with increase in Internet and broadband penetration. How...
INNOVATIONS IN INDUSTRY-ALIGNED CERTIFICATIONS FOR VOCATIONAL PROGRAMS
Abstract: Innovations in industry-aligned certifications for vocational programs are essent...
THE IMPACT OF ARTIFICIAL INTELLIGENCE ON VOCATIONAL JOB ROLES AND SKILLS
ABSTRACT: This research explores the impact of artificial intelligence (AI) on vocational j...
THE INFLUENCE OF SOCIAL MEDIA ON UNDERSTANDING CUSTOMER NEEDS
The influence of social media on understanding customer needs
This study explored the influence of social media on understanding customer...
