A Review of the Impact of Employee Engagement on Organizational Commitment in Fidelity Bank, Kebbi State
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Background of the Study
Employee engagement is recognized as a crucial factor that influences organizational success. It refers to the level of enthusiasm, dedication, and commitment an employee has toward their organization, which is often reflected in their discretionary effort, job satisfaction, and willingness to contribute to organizational goals (Adeola & Omotayo, 2024). When employees are highly engaged, they tend to be more productive, exhibit greater organizational commitment, and remain with the organization for longer periods.
Fidelity Bank, a leading financial institution in Nigeria, has made substantial investments in employee engagement programs to enhance productivity and reduce turnover. In Kebbi State, where the bank operates, employee engagement has the potential to drive organizational commitment, an essential element for sustained growth in a competitive banking environment. Organizational commitment, defined as the psychological attachment an employee has to their organization, is often strengthened by engagement efforts such as professional development, recognition programs, and work-life balance initiatives (Olawunmi & Alabi, 2023). However, while there is a body of literature on employee engagement, its impact on organizational commitment within the banking sector in Kebbi State remains an underexplored area. This review aims to explore the existing studies on the link between employee engagement and organizational commitment and assess its relevance and applicability to Fidelity Bank's operations in Kebbi State.
Statement of the Problem
While employee engagement is widely considered a key driver of organizational commitment, there is limited research focused on how engagement strategies influence commitment within Fidelity Bank, especially in the context of Kebbi State. As the banking sector faces challenges like employee turnover and reduced morale, understanding the direct link between employee engagement and organizational commitment is vital for Fidelity Bank to improve retention and foster long-term employee loyalty. This review investigates the existing evidence on the impact of employee engagement strategies on organizational commitment and seeks to offer recommendations for enhancing engagement practices to strengthen commitment.
Objectives of the Study
1. To examine the relationship between employee engagement and organizational commitment in Fidelity Bank, Kebbi State.
2. To evaluate the effectiveness of current employee engagement strategies in promoting organizational commitment within Fidelity Bank.
3. To identify best practices in employee engagement that can be applied to enhance organizational commitment in Fidelity Bank, Kebbi State.
Research Questions
1. What is the relationship between employee engagement and organizational commitment at Fidelity Bank in Kebbi State?
2. How effective are the current employee engagement strategies in promoting organizational commitment at Fidelity Bank?
3. What best practices can Fidelity Bank adopt to enhance employee engagement and organizational commitment?
Research Hypotheses
1. There is a positive relationship between employee engagement and organizational commitment in Fidelity Bank, Kebbi State.
2. Employee engagement strategies significantly increase organizational commitment among employees of Fidelity Bank, Kebbi State.
3. The effectiveness of employee engagement practices positively influences organizational commitment at Fidelity Bank, Kebbi State.
Scope and Limitations of the Study
This review will focus on Fidelity Bank’s operations in Kebbi State, exploring the available literature on the relationship between employee engagement and organizational commitment. The study is constrained by the limited availability of empirical data specific to the bank in this region, and findings may not be applicable to other banks in Nigeria or the broader financial industry.
Definitions of Terms
• Employee Engagement: The emotional and intellectual commitment an employee has toward their organization, often demonstrated by high levels of enthusiasm and discretionary effort.
• Organizational Commitment: The psychological attachment of employees to their organization, influencing their decision to remain and perform in the organization.
• Employee Retention: The ability of an organization to retain its employees over time, often influenced by engagement and commitment.
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