Background of the Study
Artificial Intelligence (AI) has the potential to transform business operations by optimizing processes, improving decision-making, and enhancing customer service. In the logistics industry, AI is being used to optimize supply chain operations, improve route planning, enhance inventory management, and predict customer demand (Sani et al., 2023). In Taraba State, logistics companies are beginning to explore the benefits of AI, but the adoption rate remains relatively low due to factors such as cost, lack of expertise, and limited access to technology.
This study aims to appraise the extent of AI adoption in the logistics sector in Taraba State, focusing on its impact on operational efficiency, cost savings, and service delivery. Understanding the challenges and benefits of AI adoption in this sector will provide valuable insights for logistics companies considering the integration of AI in their operations.
Statement of the Problem
While AI has the potential to revolutionize business operations in the logistics sector, the adoption rate in Taraba State remains slow. Many logistics companies face challenges such as high implementation costs, lack of technical skills, and resistance to change. This study seeks to evaluate the extent to which AI has been adopted by logistics companies in Taraba State and the challenges they face in implementing AI solutions.
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
The study will focus on logistics companies in Taraba State. Limitations include the potential reluctance of companies to disclose information related to AI adoption and the possibility of limited access to companies that have not yet implemented AI.
Definitions of Terms
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