1. ANALYSIS OF TOTAL QUALITY MANAGEMENT AND ITS IMPACTS ON ORGANIZATIONAL PERFORMANCE
EXCERPT FROM THE STUDY
- Total Quality Management has had numerous positive impacts on First Bank, Ikotun which include; improvement of innovative process, reduction of costs and better cost management, improvement of customer focus and satisfaction, increment of customer loyalty...
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2. AN APPROACH TO APPLICATION OF TOTAL QUALITY MANAGEMENT IN BUILDING MAINTENANCE OPERATIONS
Background to the Study
Quality management is a way of ...
3. AN ASSESSMENT OF QUALITY CONTROL AS A MEANS OF IMPROVING PERFORMANCE IN A PRODUCTION COMPANY
Background of the study
Manufacturing businesses are shifting their focus toward three primary competitive areas as a result of the pressure brought on by globalization: quality, cost, and responsiveness. The pursuit of quality has emerged as a topic of concern o...
4. IMPACT OF TOTAL QUALITY MANAGEMENT ON CUSTOMERS' SATISFACTION AND BANK PROFITABILITY
BACKGROUND OF STUDY
It was once thought that a country's economy is centred on its banking sector. The banking industry plays a critical role in every country's economic growth. The banking sector's primary and most essential function is financial intermedia...
5. A CRITICAL REVIEW OF TOTAL QUALITY MANAGEMENT AND IMPACT ON CUSTOMER RETENTION AND SATISFACTION
BACKGROUND TO THE STUDY
Total quality management is a company-wide management concept that focuses on continually improving the quality of products/services/processes by concentrating on the requirements and expectations of the customers in order to improve customer ret...
6. MANAGEMENT REFORMS AND ITS EFFECT ON PUBLIC ENTERPRISE PERFORMANCE
Abstract
Public enterprises in Nigeria Have not lived up to expectations. Rather, their existences have been counterproductive to the very reason they were established. They have been regarded as inefficient, ineffective and unproductive among the numer...
7. PARADIGM FOR TOTAL QUALITY MANAGEMENT IN BUILDING MAINTENANCE OPERATION
ABSTRACT
For many years the performance of building projects has continued to deteriorate. Many criticisms have been directed to the construction industry for general&nb...
8. APPLICATION OF TOTAL QUALITY MANAGEMENT TECHNIQUES THE MANUFACTURING SECTOR OF NIGERIA ECONOMY
ABSTRACT
The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu.
Questionnaire were distributed randomly to staffs of Emenite in o...
9. THE IMPACT OF TOTAL QUALITY MANAGEMENT ON ORGANIZATIONAL PROFITABILITY
ABSTRACT
This study came to investigate the impact of Total Quality management (TQM) practices and strategies on organizational profitability. TQM is defined as a strategy that essentially aimed to establish and deliver high quality products and services that cover all...
10. THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON TOTAL QUALITY MANAGEMENT
ABSTRACT
This project focuses on exploring the Total Quality Human Resource Management practices at University of Ilorin Teaching Hospital Limited In the service industry, the success or failure of the organisation depends on how they fulfill consumers...
11. TOTAL QUALITY MANAGEMENT AND ITS APPLICATIONS IN 7UP BOTTLING COMPANY
Abstract
This study was carried out on Total Quality Management and its application in 7UP Bottling Company. The study employed a descriptive survey design. The population of the research comprises the staff of 7up Bottling Company (Aba Branch). The sample size constitu...
12. THE IMPACT OF TOTAL QUALITY MANAGEMENT ON THE PERFORMANCE OF BANKING INDUSTRY IN NIGERIA
Abstract
It is hardly news any longer that the service industry the world over is coming to terms with the fact that THE CUSTOMER IS KING, and the customers’ satisfaction now forms part of the aims and objectives of any business in order to survive. In the light o...
13. IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON CUSTOMER RETENTION AND SATISFACTION
STATEMENT OF THE PROBLEM
Many researchers think that total quality management is old news, many of the new continuous improvement initiatives are based on total quality management philosophies. Total quality management encompasses a number of different initiatives.Juran...
14. THE EFFECTS OF TOTAL QUALITY MANAGEMENT ON PRODUCTIVITY
ABSTRACT
The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its dat...
15. EVALUATION OF TOTAL QUALITY MANAGEMENT PRACTICES OF CONTRACTORS IN BUILDING INDUSTRY IN ABUJA, NIGERIA
ABSTRACT
Many of the management practices used to support construction organisations are being challenged. The industry’s clients are moving forward and demanding improved quality service, faster project delivery and innovations in technology. Total Quality Management (TQM) has in...
16. THE INFLUENCE OF REWARD ADMINISTRATION ON TOTAL QUALITY MANAGEMENT IMPLEMENTATION: A STUDY OF CARITAS UNIVERSITY, AMORJI-NIKE ENUGU, ENUGU STATE, NIGERIA
ABSTRACT
Consequent upon titanic competition that has beclouded business environment of all sorts, organizations have employed myriad of strategies. Positive reward to workers for good performance by management is among the motivational tools employed by management to enhance productivi...
17. DEVELOPMENT OF TOTAL QUALITY MANAGEMENT MODEL FOR SMALL AND MEDIUM SCALE CONSTRUCTIION FIRMS IN SOUTH-EAST NIGERIA
Statement of the Problem
Over the years, SMCFs in Nigeria have recorded a low level of participation and have often been sidelined in large scale construction activities (Nnadi and Alintah-Abel, 2015). They have not had a fair share of major construction activities in the country, as th...
18. AN ASSESSMENT OF THE IMPACT OF INFRASTRUCTURE AND WELFARE SERVICES ON STUDENTS PERCEIVED MOTIVATION TO LEARNING IN FEDERAL UNIVERSITIES IN NIGERIAN( A CASE SUDY OF UNILORIN)
Background Of Study
In order to teach and learn effectively in schools, appropriate infrastructure is required. In tertiary education, the purpose of school infrastructure is to increase student attendance, improve staff motivation, and improve student...
19. THE IMPACT OF COST MANAGEMENT STRATEGIES FOR MANUFACTURING INDUSTRIES
Abstract: THE IMPACT OF COST MANAGEMENT STRATEGIES FOR MANUFACTURING INDUSTRIES
This research explores the impact of various cost management strategies on the performance of manufacturing industries in Port Harcourt. The study's objectives are to identify the most effective cost man...
