1. A CRITICAL STUDY ON THE MARKETING OF LIBRARY SERVICES IN ACADEMIC LIBRARIES IN NIGERIA
Background to the Study
Libraries are a country's knowledge and information basis. A library gathers, organizes, and makes information resources available to people of various ages, backgrounds, and interests. According to Islam (2004), a library is...
2. AN ASSESSMENT OF TAX REFORMS AND ITS IMPACT ON INVESTMENT DECISIONS IN GHANA
INTRODUCTION
Every government, particularly those in developing countries, is worried about their country's economic progress. As a result, they work hard to attain better rates of economic growth and increase the living standards of their inhabitants....
3. THE EFFECTIVENESS OF E-NAIRA SERVICES TO USERS (CASE STUDY OF SELECTED E-NAIRA USERS IN LAGOS STATE)
Background Of The Study
There have not been any broadly agreed definition of digital currency. This is owing to the fact that the digital currency system is a novel transaction system that has never been used before, and it is impossible to compare to t...
4. ADMINISTRATION IN PURCHASING OF HOSTEL BUSINESS
BACKGROUND OF THE STUDY
In this nation today, as economic activities advance, administration activities are changing fast. New markets are emerging, trading blocks are extending, and communication channels are diversified. Even selling of services are...
5. CAUSES AND PREVENTION OF HAZARDS IN THE FOOD PREPARATION AREA
BACKGROUND OF THE STUDY
Occupation hazards constitute a major threat to an active workforce. Fricidences such as back pain, contact dermatis, fracture shoulder and wrist problem, cuts and burns and some of the ill-h...
6. THE IMPACT OF INFORMATION AND COMPUTER TECHNOLOGY ICT ON THE MARKETING OF AUTOMOBILE PRODUCTS IN NIGERIA
BACKGROUND OF THE STUDY
As to the review of information technology, it combines the collection, gathering, recording, storing, processing and communication or dissemination of information from one source to another where the information is being passed....
7. THE PROBLEMS AND PROSPECTS OF PRESS CLUB IN SECONDARY SCHOOLS
Background to the Study
In recent years, educational researchers have emphasized the critical role of the principal in creating an effective school environment which involves the development of a strong school culture that prescribes specific goals, rol...
8. THE ROLE OF COMPUTER IN FRAUD DETECTION AND PREVENTION
BACKGROUND OF THE STUDY
Since 1986 when structural adjustment programme was introduced, the banking business changed. As the number of branches grow form sixty five in 1985 to one hundred and fifty five in 1994, the techniques of delivering bank s...
9. IMPACT OF SERVICE QUALITY ON CUSTOMER RETENTION IN THE NIGERIAN BANKING SECTOR
ABSTRACT:- The study examined the impact of service quality on customer retention in the Nigerian banking sector. Staff of selected branches of First Bank Plc. in Aba-Owerri Road, Aba, Abia State served as the sample population. The study adopted the survey...
10. ASSESSMENT OF SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS
Background to the Study
From time immemorial, people have being moving from one place to another in carrying out their daily activities. This simply refers to transportation and to say what transport ind...
11. EXAMINING THE CAPACITY OF HUMAN RESOURCES DEPARTMENT TO DRIVE ORGANIZATIONAL CHANGE
EXCERPT FROM THE STUDY
Ideally, HRM encompasses committed professionals working supportively with other talented organizational members to attain the organization’s vision, mission, goals, and values (Daly, 2012). HR managers operate as a service division for othe...
12. AN INVESTIGATION OF CUSTOMER RELATIONS PRACTICE AND PATRONAGE OF BANKS
Background of the Study
Communication is acknowledged all over the world as the most distinctive factor for human interaction. Over the years it has become needful for organization to relate with customers. Hitherto internet era in the world, customers...
13. AN ASSESSMENT OF REVENUE GENERATION AND SERVICE DELIVERY
ABSTRACT
Every local government in Nigeria desires quality service delivery as it is pertinent to the sustainability of grassroots development. The fundamental factor in achieving quality services, are adequate and reliable of the revenue sources as wel...
14. EFFECTS OF CORPORATE IMAGE ON FINANCIAL PERFORMANCE OF INSURANCE COMPANIES IN NIGERIA
ABSTRACT
Insurance companies in Nigeria have failed to realize the role a good corporate image play in business dealings. This is probably because they do not understand the concept of corporate image and necessary tools for promoting same. Corproate im...
15. WORK LIFE BALANCE AND ITS EFFECTS ON ORGANISATIONAL PERFORMANCE
BACKGROUND TO THE STUDY
Every individual is an integral part of the family in particular and the society in general. In today’s business world, employee performance is not just a key determinant of organizational goals but also being influenced by...
16. A COMPARATIVE ANALYSIS OF APPLICATION OF MARKETING CONCEPT IN MARKETING OF HAIR DRESSING SERVICE
BACKGROUND TO STUDY
As modernity unravels, with its awe-inspiring issues and potential, the subject of marketing is getting growing attention from businesses, organizations, and governments. Marketing is both an ancient and new profession. It existed in the past, or sin...
17. ASSESSMENT OF TEAMWORK'S IMPACT ON ORGANIZATIONAL PRODUCTIVITY
BACKGROUND OF THE STUDY
Teamwork is frequently expected in the workplace. Basic collaboration entails everyone working together to help the organization, but complicated types of teamwork may entail "work teams" selected to complete a project by working closel...
18. IMPACT OF TOTAL QUALITY MANAGEMENT ON CUSTOMERS' SATISFACTION AND BANK PROFITABILITY
BACKGROUND OF STUDY
It was once thought that a country's economy is centred on its banking sector. The banking industry plays a critical role in every country's economic growth. The banking sector's primary and most essential function is financial intermedia...
19. A CRITICAL INVESTIGATION OF SAFETY AND SECURITY THREATS IN HOSPITALITY INDUSTRIES IN CROSS RIVERS STATE (A CASE STUDY OF SOME SELECTED HOTELS IN CALABAR)
Background Of The Study
According to Chan (2022), safety is a state in which risks and conditions that might cause physiological, mental, or physical harm are limited to safeguard the health and well-being of individuals. It is an essential resource for...
20. CHALLENGES FACING TRANSPORT SECTOR IN PROVIDING QUALITY SERVICE TO THE SOCIETY
Background To The Study
Especially in densely populated urban sectors, the most efficient method for transferring people is provided by the transportation sector, and specifically by road transport. In addition to its users' well-being, public transport is crucial t...
21. EFFECT OF CITIZEN JOURNALISM ON NEWS OBJECTIVITY IN NIGERIA
BACKGROUND OF THE STUDY
The mass media are seen as advances in science and technology in a culture, as well as catalysts for social and economic transformation in that society (Melkote, 1991). The mass media's actions are assumed to mobilize h...
22. INFLUENCE OF CITIZEN JOURNALISM ON FAKE NEWS IN NIGERIA
Background to the Study
Technological advancement in contemporary society of the 21stcentury heralded the arrival of information and communication technologies (ICT) that has enhanced the existing communication process and the entire material in which individual i...
23. EVALUATION OF THE EFFECT OF NATIONAL HEALTH INSURANCE SCHEME (NHIS) IN ENHANCING QUALITY HEALTH CARE DELIVERY: GENERAL HOSPITAL WUSE, FCT AS A CASE STUDY
Background Of The Study
The National Health Insurance Scheme (NHIS) was established with the objectives of achieving Universal Health Coverage (UHC) and ensuring access to good health care services to every Nigerian and protecting Nigerian familie...
24. THE EFFECT OF POST COVID-19 ON THE INTERNAL CONTROL SYSTEM IN BANKING INDUSTRY (GUARANTEE TRUST BANK)
BACKGROUND OF THE STUDY
The word "audit" originates from the Latin word "audire," which literally translates to "to hear in the holding days." The practice of conducting an audit can be traced all the way back to ancient ti...
25. THE EFFECT OF CONTRACT PLANNING ON CONSTRUCTION PROJECT PERFORMANCE
Abstract
This study examines contract planning on construction projects from clients’ perspective and its effects on performance. The objectives are to determine the contract planning practices applied in the Nigerian construction industry, assess the awareness an...
26. EFFICIENT CORPORATE IMAGE MANAGEMENT AS A STRATEGY FOR ENHANCING PROFITABILITY
ABSTRACT
Business organization in Nigeria have failed to realize the role a good corporate image policy has in business dealings. This is probably because they do not understand the concept of corporate image and necessary toold for promoting them.
Corporate image, in fa...
27. THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN FIRST BANK PLC, KADUNA
ABSTRACT
This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of banking service is high in the sense that there...
28. THE IMPACT OF ADVERTISING ON SALES OF MOBILE PHONE IN ENUGU METROPOLIS
ABSTRACT
This study is intended to find out the impact of Advertising on the sales of mobile phone in Enugu metropolis. This include investigating whether Advertisement help’s in the sales of mobile phone and also know whether advertising is necessary in making telephone user to b...
29. THE IMPACT OF FINANCE LEASE ON THE PERFORMANCE OF NIGERIAN BANKS
ABSTRACT
The issue of inadequate capital remains one of the major challenges of business entrepreneurs in Nigeria. Business firms are constantly searching for ways to expand their operations and deliver quality services and increase revenue, while the new ones want to start in good shap...
30. AN EVALUATION OF THE IMPACT OF TRAINING AND DEVELOPMENT POLICY ON CIVIL SERVANT PRODUCTIVITY IN THE PUBLIC SERVICE
Background Of The Study
In spite various government interventions and efforts; the Nigerian public sector’s score-card has remained poor performance and inefficiency. Considering the important role of trai...
31. AN ASSESSMENT OF THE IMPACT OF MOTIVATION ON EMPLOYEES PRODUCTIVITY IN HOSPITALITY INDUSTRY
ABSTRACT
The ultimate quality of service provided will depend on the collective ability of staff, training and individual motivation to produce the services demanded by the guest. Hotels are physical structures supported by human resources that enable t...
32. EFFECTS OF NON COMPUTERIZATION OF PATIENT'S RECORDS IN SELECTED RURAL HOSPITALS IN JEMA'A LOCAL GOVERNMENT AREA, KADUNA STATE
Abstract
Health record management practice is imperative in any health service providing institution in ensuring quality service delivery. Health records are among the vital tools that hospitals require in order to attain the missions and visions of the respective hosp...
33. THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN THE BANKING INDUSTRY OF NIGERIA (FIRST BANK PLC,)
ABSTRACT
This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of banking service is high in the sense that there...
34. THE IMPACT OF MARKETING MANAGEMENT FUNCTION IN HOSPITALITY INDUSTRY
ABSTRACT
This research was designed to investigate the function of marketing Strategies in hospitality business as a channel or means to deliver satisfaction to customers. This was as a result of inferior quality of goods and services rendered to custom...
35. THE IMPACT OF SMALL AND MEDIUM SCALE ENTERPRISES DEVELOPMENT ON YOUTH EMPOWERMENT IN NIGERIA
ABSTRACT
This study was carried out on the impact of small and medium scale enterprises development on youth empowerment in Nigeria. The study was limited to Kaduna metropolis. Other problems in realizing the objectives of government‘s empowerment to small and me...
36. TRAFFIC CONGESTION AND ITS ECONOMIC IMPACTS
ABSTRACT
It is clear and obvious that many cities around the world today face serious problems for the proper functioning of their daily activities due to traffic congestion. The bottlenecks are the result of many factors that depend on the level of technological develo...
37. UTILIZATION OF DONABEDIAN MODEL IN EVALUATION OF MATERNAL AND CHILD HEALTHCARE QUALITY SERVICE
ABSTRACT
Several efforts aimed at improving maternal health indices in Nigeria, have not yielded much fruit, as women are still dying from pregnancy related causes. This raises some doubts over the possibility of achieving the Millennium Development Goal (MDG) 5 by 2015...
38. EFFECTS OF MOTIVATION AND JOB SATISFACTION OF OFFICE PERSONNEL TOWARDS ORGANIZATIONAL PRODUCTIVITY
ABSTRACT
Organizational productivity is the retention power of every organization as it ensures the loyalty of its market share. This is because it represents their value and creates a corresponding demand for organizational service. This study was undertaken to examine...
39. IMPACT OF SERVICE QUALITY ON CUSTOMER RETENTION IN THE NIGERIAN BANKING SECTOR
ABSTRACT
The study examined the impact of service quality on customer retention in the Nigerian banking sector. Staff of selected branches of First Bank Plc. in Aba-Owerri Road, Aba, Abia State served as the sample population. The study adopted the survey research desig...
40. DESIGN AND IMPLEMENTATION OF SALES RECORD SYSTEM
STATEMENT OF THE PROBLEM
Business centre of Caritas University is to an extent manually operated. The recording of sales of tickets and cash received are done manually in a book, which looks/appears...
41. THE IMPACT OF CHANGE MANAGEMENT IN NIGERIAN BANKING INDUSTRY (A STUDY OF UNITED BANK FOR AFRICA (UBA))
ABSTRACT
The research topic of this study is the impact of change management in Nigerian Banking Industry, A study of United Bank for Africa (UBA) station Road, Enugu. The research was a descriptive research, the researcher made use of primary sources and secondary sources of data. The...
42. HUMAN RESOURCE DEVELOPMENT AND PRODUCTIVITY IN THE CIVIL SERVICE: AN APPRAISAL OF KOGI STATE CIVIL SERVICE COMMISSION
Abstract
The Civil Service as the machinery of Government performs the unique role of governance and National development as such government everywhere in the world have come to terms with the need to train and re-train it’s human resource for them to be better equipped to maximiz...
43. HUMAN RESOURCE MANAGEMENT COMPETENCIES REQUIRED BY ADMINISTRATORS FOR EFFECTIVE MANAGEMENT OF TERTIARY INSTITUTIONS IN SOUTH-SOUTH NIGERIA
Background to the Study
It is the desire of every society to achieve a sustainable level of socio-economic development through quality education at early childhood, primary, secondary and tertiary education level. The Federal Government of Nigeria (FRN) (2013) viewed tertiary institut...
44. EVALUATION OF TOTAL QUALITY MANAGEMENT PRACTICES OF CONTRACTORS IN BUILDING INDUSTRY IN ABUJA, NIGERIA
ABSTRACT
Many of the management practices used to support construction organisations are being challenged. The industry’s clients are moving forward and demanding improved quality service, faster project delivery and innovations in technology. Total Quality Management (TQM) has in...
45. THE IMPACT OF CHANGE MANAGEMENT IN NIGERIAN BANKING INDUSTRY A STUDY OF UNITED BANK FOR AFRICA (UBA) STATION ROAD, ENUGU
ABSTRACT
The research topic of this study is the impact of change management in Nigerian Banking Industry, A study of United Bank for Africa (UBA) station Road, Enugu. The research was a descriptive research, the researcher made use of primary sources and secondary sources of data. The...
46. FISCAL FEDERALISM AND MACROECONOMIC PERFORMANCE IN NIGERIA
Background to the Study
Fiscal decentralization, which mirrors the amount of fiscal autonomy and responsibility accorded to subnational governments has been an important subject in the policy equation of many developing and developed countries. Fiscal federalism is esse...
47. THE IMPACT OF POPULATION GROWTH ON THE NIGERIAN ECONOMY (1980-2010)
THE BACKGROUND OF THE STUDY
The consequences of population growth on the economic development of less developed countries are not the same because the condition prevailing in these countries are quite different from those of developed economy. Therefore the body of literature on populat...
48. ACCESS TO, AND UTILISATION OF GLOBAL SYSTEM FOR MOBILE TELECOMMUNICATIONS SERVICES AMONG SUBSCRIBERS IN IBADAN, NIGERIA
ABSTRACT
The deregulation of the telecommunications sector in 2000 led to increased use of the Global System for Mobile Telecommunications (GSM) and Code Division Multiple Access (CDMA). Despite the perceived benefits associated with the utilisation of these services, problems of qualit...
49. AN ASSESSMENT OF THE IMPACT OF INFRASTRUCTURE AND WELFARE SERVICES ON STUDENTS PERCEIVED MOTIVATION TO LEARNING IN FEDERAL UNIVERSITIES IN NIGERIAN( A CASE SUDY OF UNILORIN)
Background Of Study
In order to teach and learn effectively in schools, appropriate infrastructure is required. In tertiary education, the purpose of school infrastructure is to increase student attendance, improve staff motivation, and improve student...
