1. A SURVEY INTO THE ACCEPTANCE AND ADOPTION OF THE CBN CASHLESS POLICY IN NIGERIA
BACKGROUND TO THE STUDY
According to Ajayi et al. (2006), supporting a secure, convenient, and inexpensive payment system is one of the criteria for the growth of the national economy. Today's world is shifting away from paper payment systems and to...
2. A SURVEY OF THE INCREASE AND USAGE OF CRYPTOCURRENCIES IN AFRICA
Background of the study
Throughout history, people have exchanged products and services via a number of techniques and channels. Many of these methods and materials, such as metal coins or paper money, are typically physical.
Without a questio...
3. THE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS
Background Of The Study
Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing the way Nigerians engage with financial institutions and the Nigerian monetary and payment system (Adelma...
4. THE RELATIONSHIP BETWEEN E-NAIRA AND E-BANKING
Background of the study
The notion of electronic banking was born as a result of technological improvement in the banking system. Customers no longer need to visit a physical financial institution to complete a transaction; instead, they can do it from...
5. THE IMPACT OF CASHLESS POLICY ON ECONOMIC GROWTH OF NIGERIA
Background Of The Study
The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of development where the use and demand for physical cash is gradually declining. These recent evolution of tec...
6. CASHLESS POLICY AND ITS IMPACT ON ECONOMIC GROWTH OF NIGERIA
Background Of The Study
The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of development where the use and demand for physical cash is gradually declining. These recent evolution of tec...
7. AN INVESTIGATION OF CUSTOMER RELATIONS PRACTICE AND PATRONAGE OF BANKS
Background of the Study
Communication is acknowledged all over the world as the most distinctive factor for human interaction. Over the years it has become needful for organization to relate with customers. Hitherto internet era in the world, customers...
8. FRAUD IN FINANCIAL INSTITUTION AND THE AUDITORS LIABILITY
BACKGROUND OF THE STUDY
The problem of fraud in financial institution in Nigeria has remained one of the disturbing features of the banking sector. The menace is of the great concern to regulatory authorities the government and the general public...
9. ROLE OF MOBILE MONEY IN ENHANCING BUSINESS PERFORMANCE
Background to the study
Businesses, which involve individuals, groups of individuals, companies or corporations in public and private sectors play an important role in the economic development of a given country. In this era of globalization, the demand...
10. THE EFFECT OF AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN NIGERIN BANKS
Background of the Study
Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card that is encoded with information on a magnetic strip into the...
11. APPRAISAL AND CHALLENGES OF INTERNET BANKING SYSTEM IN NIGERIA BANKING ENVIRONMENT
Background of the Study
The application of information and communication technology concepts, techniques, policies and implementation strategies to banking services has become a subject of fundamental importance and concerns to all banks and indeed a pr...
12. PERCEPTION OF CENTRAL BANK OF NIGERIA CASHLESS POLICY BY BANK CUSTOMERS
BACKGROUND OF THE STUDY
The United States of America was the country that started the trend of electronic payment many years ago. Since then, it has spread to other industrialized countries such as the United Kingdom, France, Sweden, an...
13. THE IMPACT OF AUTOMATED TELLER MACHINE (ATM) ON CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA
Background of the Study
Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identifi...
14. IMPACT OF ELECTRONIC PAYMENT SYSTEM ON CUSTOMER SATISFACTION
ABSTRACT
The study examined the impact of electronic payment system on customer satisfaction in Nigeria. Particularly, the study investigated the extent to which electronic payment systems such as internet banking, mobile banking, ATM and POS system inf...
15. IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE FINANCIAL PERFORMANCE OF SELECTED DEPOSIT MONEY BANKS IN NIGERIA
ABSTRACT
This research project had the purpose of finding the impact of information communication technology on financial performance of deposit money banks in Nigeria. Information and communication technology is important to the banking industry i...
16. THE IMPACT OF INTERNET BANKING ON PROFITABILITY OF COMMERCIAL BANKS IN NIGERIA (A CASE STUDY OF FIDELITY BANK PLC)
STATEMENT OF THE PROBLEM
The vast majority of the recent literature on electronic money and banking suffers from a narrow focus. It generally ignores internet banking entirely and equates electronic money with the substitution of currency through electronic gadget...
17. E-Banking Service Delivery and Customer Satisfaction in commercial banks in Lagos metropolis, Nigeria
Statement of the Problem
Effective service delivery in the service industry and the banking sector in particular, is the ultimate goal and objective so that customer retention can be evidently possible. More often than not, it can be quite an issue. It is therefore expe...
18. AN ASSESSMENT OF THE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS
Background Of The Study
Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing the way Nigerians engage with financial institutions and the Nigerian monetary and payment system (Adelma...
19. The Role of Artificial Intelligence-based Biometric Systems in Enhancing User Authentication: A Case Study of Access Bank, Plateau State
1.1 Background of the Study
Biometric authentication systems, which include technologies like fingerprint recognition, facial recognition, and voice identification, have revolutionized user security in digital platforms. As cyber threats continue to increase, traditional password-based...
20. An Evaluation of the Effectiveness of Digital Banking in Enhancing Financial Inclusion: A Case Study of Zenith Bank
Background of the Study
Financial inclusion, which entails providing access to essential financial services to all individuals, particularly the underserved populations, remains a global challenge. According to the World Bank (2023), nearly 1.4 billion adults worldwide...
21. An Evaluation of Online Payment Systems and Consumer Trust: A Case Study of E-Commerce Firms in Katsina State
Background of the Study
Online payment systems have become the backbone of e-commerce, enabling secure and convenient transactions. The rapid growth of e-commerce platforms in Nigeria has been fueled by advancements in payment technologies such as mobile wallets, intern...
22. An investigation of mobile app usability and customer retention in banking: A case study of fintech firms in Niger State
Background of the Study
With the rapid adoption of mobile technology and internet banking, fintech firms have emerged as key players in the Nigerian banking sector. These firms offer innovative financial services through mobile applications that allow users to perform banking tasks such...
23. A Comparative Study of Traditional vs. Digital Banking Services and Customer Satisfaction: A Case Study of Banks in Yobe State
Background of the Study
Banking services have undergone a significant transformation in recent decades due to rapid advancements in technology. Traditional banking services, characterized by face-to-face interactions and physical branch visits, were once the only means of accessing fina...
24. A Critical Review of Digital Banking and Financial Inclusion in Fidelity Bank, Nasarawa State
Background of the Study
Digital banking has revolutionized the financial sector, providing customers with seamless banking experiences through mobile apps, internet banking, and fintech innovations. Financial inclusion, which aims to provide banking ser...
25. A Comparative Study of Digital Transformation in Banking and Retail Sectors: A Case of Access Bank Plc and Jumia Nigeria, Benue State
Background of the Study
Digital transformation refers to the integration of digital technologies into all areas of a business, fundamentally changing how organizations operate and deliver value to customers. The banking and retail sectors have embraced digital transformation to streamli...
26. An Assessment of Digital Banking Services and Customer Satisfaction in Zenith Bank Plc, Bauchi State
Background of the Study
The banking industry has witnessed a significant transformation in recent years due to technological advancements, leading to the proliferation of digital banking services. Digital banking encompasses a range of services delivered electronically, including online...
27. An investigation of Muhammadu Buhari’s role in enhancing digital banking and financial inclusion in Yobe North, Yobe State
Background of the Study
Digital banking and financial inclusion are key factors in promoting economic development, particularly in developing nations like Nigeria. Access to banking services, particularly for individuals in remote or underserved areas, is crucial for impro...
28. The impact of President Bola Tinubu’s cashless policy drive on rural banking in Jega, Kebbi State
Background of the Study
In recent years, Nigeria has been moving toward a more cashless economy, driven by the Central Bank of Nigeria’s (CBN) policies and supported by President Bola Tinubu’s administration. The cashless policy aims to reduce the reliance on p...
29. An Evaluation of the Role of Digital Banking in Enhancing Financial Inclusion: A Case Study of UBA, Lagos State
Background of the Study:
Digital banking has revolutionized the way financial services are delivered, marking a pivotal transformation in the banking sector globally. In Nigeria, and particularly in Lagos State, the adoption of digital banking solutions has emerged as a critical strateg...
30. An Examination of the Security Concerns Associated with Internet Banking in Nigeria: A Case Study of Fidelity Bank, Rivers State.
Background of the Study:
Internet banking has become an essential component of modern financial services, offering customers convenience, speed, and cost-effectiveness. Fidelity Bank in Rivers State has embraced internet banking as a means to expand its service offerings and reach a bro...
31. The Impact of Internet Banking Security on Customer Trust: A Case Study of GTBank, Abuja.
Background of the Study:
Internet banking has revolutionized the way customers interact with financial institutions by providing convenience, speed, and round-the-clock access to banking services. However, the security of online banking platforms remains a key determinant of customer tr...
32. The Impact of Internet Banking on the Profitability of Retail Banks: A Case Study of GTBank, Enugu State
Background of the Study
Internet banking has revolutionized the operational paradigms of retail banks by significantly reducing operational costs while enhancing service efficiency and customer reach. GTBank, a prominent financial institution in Enugu State, has been at th...
33. An Evaluation of Customer Perception of Internet Banking Services: A Study of UBA, Lagos State
Background of the Study
Internet banking has transformed the financial landscape in Nigeria, offering enhanced convenience, accessibility, and efficiency in service delivery. At UBA in Lagos State, internet banking services have been central to the bank’s digital tra...
