1.1 Background Of The Study
The ongoing developments in information technology have resulted in huge growth in both the number of Internet users and the number of digital products (Probets, 2012). By taking advantage of the quick technology advancement and financial mar...
ABSTRACT
The use of human-computer dialogue is playing an increasingly prominent role in interactions conducted at kiosks (e.g., withdrawing money from an atm), on smart phones (e.g., booking a flight), and on the web (e.g., customer service chatbots). Some humancomputer dialogues...