Background Of Study
Globally, tourism has become an important policy tool for community and regional development in many developed and developing countries. Tourism also has significant potential to influence and change the use of natural and cultural r...
BACKGROUND OF THE STUDY
According to the definition provided by the American Marketing Association (2008), marketing refers to “an organizational function and a set of processes for creating, communicating, and delivering value to customers and fo...
BACKGROUND OF THE STUDY
Tourism in recent times has developed significantly to become one of most rapidly growing industries in the world. According W.T.O (2002), ‘global economy is presently driven by three major industries and these are tec...
Background Of Study
Globally, tourism has become an important policy tool for community and regional development in many developed and developing countries. Tourism also has significant potential to influence and change the use of natural and cultural r...
BACKGROUND OF THE STUDY
Occupation hazards constitute a major threat to an active workforce. Fricidences such as back pain, contact dermatis, fracture shoulder and wrist problem, cuts and burns and some of the ill-h...
BACKGROUND OF THE STUDY
According to the definition provided by the American Marketing Association (2008), marketing refers to “an organizational function and a set of processes for creating, communicating, and delivering value to customers and fo...
Introduction
Nigeria, one of the leading oil producers in Africa, recorded stable economic growth during the review period, driven by growth in both the oil and agricultural and service sectors. Its gross domestic product (GDP) grew by 6.4% in 2013, acc...
EXCERPT FROM THE STUDY
Defining marketing is a subject of much debate, publication, and importance. Baker stated, “there are as many definitions of marketing as there are people willing to make one” (Baker and Hart, 2016). The role of defining marketing is t...
ABSTRACT
The study investigated the factors hindering the growth and development in hospitality industry using five selected hotels in Enugu state. It is an empirical study whose major source of data was based on primary source obtained in a cross-secti...
Background of the study
The practice of hospitality involves extending a kind greeting to visitors as well as complete strangers. According to Bleigh (2022), hospitality may be described as the generous and kind welcoming of guests, visitors, or strangers through...
Background Of The Study
According to Chan (2022), safety is a state in which risks and conditions that might cause physiological, mental, or physical harm are limited to safeguard the health and well-being of individuals. It is an essential resource for...
Background Of The Study
As an academic discipline, home economics is always developing and adapting to a world where the rate of change is accelerating. Currently, practitioners are reorienting home economics to better address contemporary concerns and assure its contin...
ABSTRACT
The saying “good look is a good business” is no more a new thing in hospitality industries. The efficiency and effectiveness of an hospitality industry depends on how the interior design is been packaged. This research work examines the role of inte...
ABSTRACT
This study was carried out to examine the effect of safety management on job performance among employees in hospitality industry using sunshine hotel, Ondo State. Specifically, the study identify potential hazards in the industry. The study also inv...
ABSTRACT
This study was carried out to examine promotional problems in the hospitality industry in Hall mark hotel, Enugu State. Specifically, the study examined to what extent the selected hotels in Enugu State have gone in the application o...
ABSTRACT
Hospitality industry is one of the business entities that budgeting must be functional and active. The method of it application or execution matters; it will be of good note to know that for effective hospitality operation and growth the food costing and control system should b...
BACKGROUND OF THE STUDY
Hospitality means providing service to others, as well as demonstrating consistent excellence and quality. It should also mean profitably providing value at any price level, while demonst...
ABSTRACT
The ultimate quality of service provided will depend on the collective ability of staff, training and individual motivation to produce the services demanded by the guest. Hotels are physical structures supported by human resources that enable t...
ABSTRACT
This study examined unique selling point (USP) and customer patronage in business organization. The hospitality Industry is comprised of individual hotels in which each one of them differs in the way that they position their products and services with the inten...
ABSTRACT
A very common form of online fraud is the distribution of rogue security software. Internet services can be used to present fraudulent solicitations to prospective victims, to conduct fraudulent transactions, or to transmit the proceeds of...
Abstract
The study aimed at assessing the impact of social networking on tourism development. The population for the study was four hundred (400). From this, a sample size of one hundred and twenty individuals were drawn using the Tara Yamane formula fo...
Abstract
The study aimed at assessing the impact of social networking on tourism development. The population for the study was four hundred (400). From this, a sample size of one hundred and twenty individuals were drawn using the Tara Yamane formula fo...
ABSTRACT
The saying “good look is a good business” is no more a new thing in hospitality industries. The efficiency and effectiveness of an hospitality industry depends on how the interior design is been packaged. This research work examines the role of inte...
ABSTRACT
This study was carried out to examine the impact of socio-economic contribution of tourism development in the hospitality industry, Ilorin, kwara State. Specifically, the study aimed at determining whether tourism has been of great contribution to the socio eco...
ABSTRACT
This research was designed to investigate the function of marketing Strategies in hospitality business as a channel or means to deliver satisfaction to customers. This was as a result of inferior quality of goods and services rendered to custom...
ABSTRACT
This research is based on the role of human resource management in the hospitality industry with focus on its performance in south eastern Nigeria. The major problem that prompted this research is streamlined into ineffective and inefficient human resource mana...
BACKGROUND OF THE STUDY
In 2020, Nigeria joined most countries of the world to witness a health pandemic. Economic pandemic are normal Nigeria situation but health pandemic was definitely not part of her experience. Some of the economic pandemic Nigeria...
STATEMENT OF RESEARCH PROBLEM
The hospitality industry tends to be very customer-centric and also one that prides itself by reaching out to its guests and providing a personalized experience. In tra...
Abstract
It is pertinent to say that the objective of the study was to ascertain the challenges of event management as a new trend in the hospitality industry; but to aid the completion of the study the researcher set out some sub-objective to be achieved; to ascertain...
BACKGROUND OF THE STUDY
Quality customer service means different things to different people. We can not assume everyone of employee understands how to provide “quality” customer service the way trainer or executives or human resource...
ABSTRACT
This research is based on the role of human resource management in the hospitality industry with focus on its performance in south eastern Nigeria. The major problem that prompted this research is streamlined into ineffective and inefficient human resource mana...
ABSTRACT
Nigeria like other micro economies heavily dependent on petroleum, and sometimes Agriculture had to explore alternatives to grow its Gross Domestic Product as a result of fluctuations in oil price and effects of climate change on agriculture .Since the country have geographical...
ABSTRACT
The study is aimed at surveying the effects of fringe benefits on employee performance in the hospitality industry. Because of the reduction or stagnancy in employee performance, the idea of fringe benefits was introduced to increase employee performance. The research began by...
ABSTRACT
Hospitality industry, especially hotel business is declining in Nigeria due to their inability to infuse the culture of social relationship among network members during operation. Hence, this study investigates the impact of social capital on performance of hospitality industry...
Background of the Study
The impact of advertising for businesses and brands in the 21st century has become imperatively permanent and therefore cannot be overemphasized. Advertising, it is generally believed, dates back as old as man himself, and thus has been present in his economic an...
Background Of The Study
Green management has grown in popularity among industry and academia as a way to mitigate the impact of industrial waste and the harms caused by conventional organizations and products. 2020 (Li et al.). Stakeholders and scholars...
Abstract: THE ROLE OF COST ACCOUNTANTS IN BUDGETING AND FORECASTING IN THE HOSPITALITY INDUSTRY
This study investigates the role of cost accountants in budgeting and forecasting within the hospitality industry in Enugu. The objectives are to assess how cost accountants contribute to bud...
Abstract: THE ROLE OF ORGANIZATIONAL CULTURE IN EMPLOYEE MOTIVATION
Objective: This study aims to (1) investigate the influence of organizational culture on employee motivation, (2) identify cultural elements that most significantly imp...
THE INFLUENCE OF CUSTOMER SERVICE ON SALES RETENTION
This research explores the influence of customer service on sales retention. Objectives are: (1) to assess the impact of customer service quality on repeat sales, (2) to identify key...
Abstract: THE INFLUENCE OF CORPORATE SOCIAL RESPONSIBILITY POLICIES ON BUSINESS SUCCESS
The study examines the influence of corporate social responsibility (CSR) policies on business success. Objectives are to identify effective CSR pol...
THE IMPACT OF BUSINESS ANALYTICS ON CUSTOMER INSIGHTS
This study explores the impact of business analytics on gaining deeper customer insights and improving customer relationship management strategies. The objectives include assessing how analytic...
THE IMPACT OF CUSTOMER EXPERIENCE MANAGEMENT ON BUSINESS SUCCESS
This study aimed to examine the impact of customer experience management (CEM) on business success, focusing on objectives to evaluate how CEM influences customer satisfaction, analyze its effect on customer loyalty, and a...
THE IMPACT OF CUSTOMER EXPERIENCE MANAGEMENT ON BUSINESS SUCCESS
This study aimed to examine the impact of customer experience management (CEM) on business success, focusing on objectives to evaluate how CEM influences customer satisfaction, analyze its effect on customer loyalty, and a...
THE INFLUENCE OF CULTURAL DIFFERENCES ON CUSTOMER EXPECTATIONS
This study explored the influence of cultural differences on customer expectations, focusing on objectives to assess how cultural variations affect customer perceptions, evaluate their impact on service qual...
THE IMPACT OF CUSTOMER EXPECTATIONS ON SERVICE QUALITY
This study aimed to explore the impact of customer expectations on service quality, focusing on objectives to assess how expectations influence service delivery, evaluate their effect on customer satisfaction, and d...