1. E-NAIRA AND IT’S IMPLICATIONS ON THE FINTECH SECTOR
Background of the study
Financial service delivery is progressively merging with developing technologies in Nigeria, resulting in the already well-known 'financial technology.' Fintech was not a thing a few years ago, or rather, there was a significant gap betwe...
2. A SURVEY INTO THE ACCEPTANCE AND ADOPTION OF THE CBN CASHLESS POLICY IN NIGERIA
BACKGROUND TO THE STUDY
According to Ajayi et al. (2006), supporting a secure, convenient, and inexpensive payment system is one of the criteria for the growth of the national economy. Today's world is shifting away from paper payment systems and to...
3. THE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS
Background Of The Study
Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing the way Nigerians engage with financial institutions and the Nigerian monetary and payment system (Adelma...
4. THE EXTENT OF LIABILITY OF BANKS FOR E-BANKING FRAUD
Background to the study
With the global use of progressively more sophisticated internet and information technology (Papazoglou, 2003), electronic banking is developing as a key channel for banking businesses (Wei et al., 2012). Globally, remote banking...
5. THE IMPACT OF CASHLESS POLICY ON ECONOMIC GROWTH OF NIGERIA
Background Of The Study
The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of development where the use and demand for physical cash is gradually declining. These recent evolution of tec...
6. CASHLESS POLICY AND ITS IMPACT ON ECONOMIC GROWTH OF NIGERIA
Background Of The Study
The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of development where the use and demand for physical cash is gradually declining. These recent evolution of tec...
7. EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS
EXCERPT FROM THE STUDY
Bank customers in Nigeria have a collective sign-of- relief when the Automated Teller Machine (ATM) was introduced as an instrument to aid banking operations in 2006. The introduction of the ATM by financial institutions changed the face of banking in Nigeria but...
8. AN INVESTIGATION OF CUSTOMER RELATIONS PRACTICE AND PATRONAGE OF BANKS
Background of the Study
Communication is acknowledged all over the world as the most distinctive factor for human interaction. Over the years it has become needful for organization to relate with customers. Hitherto internet era in the world, customers...
9. AN ASSESSMENT ON THE EFFECT OF AUTOMATED TELLER MACHINE (ATM) ON CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA
Background of the Study
Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card that is encoded with information on a magnetic strip into the ATM. Th...
10. COMPUTERIZATION'S INFLUENCE ON THE MICROFINANCE BANKING INDUSTRY
Background of the Study
The utilisation of computers in the preparation of various sorts of accounts, the processing of client statements of accounts, money transfers, and cash dispensing versions have all contributed to the influence that microfinance...
11. THE EFFECT OF AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN NIGERIN BANKS
Background of the Study
Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card that is encoded with information on a magnetic strip into the...
12. APPRAISAL AND CHALLENGES OF INTERNET BANKING SYSTEM IN NIGERIA BANKING ENVIRONMENT
Background of the Study
The application of information and communication technology concepts, techniques, policies and implementation strategies to banking services has become a subject of fundamental importance and concerns to all banks and indeed a pr...
13. PERCEPTION OF CENTRAL BANK OF NIGERIA CASHLESS POLICY BY BANK CUSTOMERS
BACKGROUND OF THE STUDY
The United States of America was the country that started the trend of electronic payment many years ago. Since then, it has spread to other industrialized countries such as the United Kingdom, France, Sweden, an...
14. INFORMATION TECHNOLOGY AND CUSTOMER'S LOYALTY IN THE SERVICE INDUSTRY
ABSTRACT
This study was carried out to examine information technology and customer's loyalty in the service industry using Ecobank Uyo, Akwa Ibom State. Specifically, the study examined To find out if there is any significant relationship betwe...
15. THE IMPACT OF AUTOMATED TELLER MACHINE (ATM) ON CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA
Background of the Study
Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identifi...
16. EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS
Abstract
This study investigates the effects of ATM on the performance of Nigerian banks. Available studies have concentrated on the significant dimensions of ATM (automated teller machine) service quality and its effect on customer satisfaction with a bias against ATM...
17. ASSESSING THE IMPACT OF ELECTRONIC BANKING ON SMES
ABSTRACT
The use of electronic banking has become widespread in Nigeria with SMEs adopting it as customers’ relations strategy for improved operations and service delivery.
The major focus of this paper is on assessing the impact of electronic banking on...
18. DESIGN AND IMPLEMENTATION OF AN ONLINE ATM CARD REQUEST AND DELIVERY SYSTEM WITH TRACKER (A CASE STUDY OF GUARANTEE TRUST BANK PLC)
ABSTRACT
Online ATM Card request and delivery system with tracker is a system designed to assist bank customers and financial institutions computerize the process of customers requesting for Automated Teller Machines (ATM) cards and verifying the customers’ record...
19. THE IMPACT OF INTERNET BANKING ON PROFITABILITY OF COMMERCIAL BANKS IN NIGERIA (A CASE STUDY OF FIDELITY BANK PLC)
STATEMENT OF THE PROBLEM
The vast majority of the recent literature on electronic money and banking suffers from a narrow focus. It generally ignores internet banking entirely and equates electronic money with the substitution of currency through electronic gadget...
20. biometric authentication of an automated teller machine using finger print and password
Statement of the Problem
The existing system is plagued with the following problems;
- Traditional authentication systems cannot discriminate between an impostor who fraudulently obtains the access privileges and the real owner. <...
21. THE LEGAL AND INSTITUTIONAL MEASURES IN COMBATING CORRUPTION IN NIGERIA: ISSUES, CHALLENGES AND PROSPECTS
ABSTRACT
Corruption has been a social problem in Nigeria with debilitating consequences on the growth and development of the country. The country is the sixth largest exporter of crude oil in the world earning therefrom a revenue of about 57 billion USD annually. The country also has th...
22. biometric authentication of an automated teller machine using finger print and password
Statement of the Problem
The existing system is plagued with the following problems;
- Traditional authentication systems cannot discriminate between an impostor who fraudulently obtains the access privileges and the real owner. <...
23. IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON BANKING SECTOR
Abstract
The banking industry of the 21st century operates in a complex and competitive environment characterized by ever-changing economic and financial environment with information and communication technology (ICT) at the center of this change. As Information Technol...
24. ACCOUNTING INFORMATION SYSTEM AND PERFORMANCE OF MONEY DEPOSIT BANK IN NIGERIA
Background of the study
Banking has over the years transformed from the time of ledger cards and other manual filling systems into a system based such as computer based technology. Banking System has moved away from a situation where all activities are manual based such...
25. AN ASSESSMENT OF THE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS
Background Of The Study
Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing the way Nigerians engage with financial institutions and the Nigerian monetary and payment system (Adelma...
26. An Evaluation of the Cost Implications of ATM Maintenance for Nigerian Banks: Evidence from Zenith Bank
Background of the Study
The banking sector in Nigeria plays a crucial role in driving economic growth, with Automated Teller Machines (ATMs) serving as a primary channel for financial transactions. ATMs provide round-the-clock access to cash withdrawals, account inquiries, and other ban...
27. The Impact of ATM Service Downtime on Customer Satisfaction in Nigerian Banks: A Case Study of First Bank Nigeria
Background of the Study
Automated Teller Machines (ATMs) play a vital role in providing financial services to customers, offering convenience, accessibility, and flexibility in banking operations. In Nigeria, ATMs have become indispensable for cash withdrawals, balance inquiries, and ot...
28. An Examination of ATM Fraud and its Implications on Bank Profitability: A Case Study of Access Bank Nigeria
Background of the Study
The proliferation of Automated Teller Machines (ATMs) has revolutionized banking operations globally by enabling faster and more accessible financial transactions. However, the increasing adoption of ATMs has also brought a surge in fraudulent activities, such as...
29. The Role of ATMs in Enhancing Financial Inclusion in Rural Nigeria: A Study of Ekiti State
Background of the Study
Financial inclusion remains a cornerstone of economic development, particularly in rural areas where access to banking services is limited. Automated Teller Machines (ATMs) have emerged as a crucial tool for bridging the financial inclusion gap by providing 24/7...
30. A Comparative Study of Traditional vs. Digital Banking Services and Customer Satisfaction: A Case Study of Banks in Yobe State
Background of the Study
Banking services have undergone a significant transformation in recent decades due to rapid advancements in technology. Traditional banking services, characterized by face-to-face interactions and physical branch visits, were once the only means of accessing fina...
31. An Assessment of Digital Banking Services and Customer Satisfaction in Zenith Bank Plc, Bauchi State
Background of the Study
The banking industry has witnessed a significant transformation in recent years due to technological advancements, leading to the proliferation of digital banking services. Digital banking encompasses a range of services delivered electronically, including online...
32. Implementation of Quantum Cryptographic Techniques in Enhancing ATM Security at First Bank, Minna, Niger State
Background of the Study
Automated Teller Machines (ATMs) are widely used for banking transactions, allowing customers to access their accounts, withdraw money, and perform other services. However, ATMs have become attractive targets for cybercriminals due to vulnerabilitie...
33. Evaluation of Quantum Cryptographic Techniques for Enhancing ATM Security at Access Bank, Abuja
Background of the Study
The advent of quantum computing has triggered concerns regarding the vulnerability of traditional cryptographic systems, particularly in the financial sector where data security is paramount. Access Bank in Abuja has invested significantly in digita...
34. The impact of electronic banking on business banking customer experience: A case study of Fidelity Bank Nigeria, Kano
Background of the Study
Electronic banking has transformed the customer experience by enabling instant, secure, and convenient access to banking services. Fidelity Bank Nigeria in Kano has been at the forefront of integrating electronic banking channels into its business b...
35. The Impact of ATM Fraud on Consumer Trust in Retail Banking: A Case Study of Ecobank, Rivers State.
Background of the Study:
ATM fraud remains a persistent challenge in the retail banking sector, significantly impacting consumer trust and overall satisfaction. In Rivers State, Ecobank has experienced several instances of ATM fraud, including skimming, card trapping, and unauthorized c...
36. The Impact of ATM Service Quality on Customer Retention: A Study of UBA, Ogun State
Background of the Study
Automated Teller Machines (ATMs) are pivotal in shaping customer experiences in modern banking. UBA, a leading bank in Ogun State, has significantly invested in enhancing ATM service quality to ensure seamless banking experiences. With the rapid ado...
37. An Assessment of ATM Security Measures in Retail Banking: A Case Study of First Bank, Lagos State
Background of the Study
Automated Teller Machines (ATMs) are a critical interface between retail banks and their customers, offering convenience and round‐the‐clock access to banking services. First Bank in Lagos State has invested significantly in ATM technology, integrat...
38. The Impact of Bank Service Innovation on Customer Satisfaction: A Study of First Bank, Abuja
Background of the Study
Service innovation is a key determinant of competitive advantage in retail banking, influencing customer satisfaction and loyalty. First Bank in Abuja has embraced technological and process innovations to enhance its service delivery, streamline ope...
39. The impact of rural electrification projects on agricultural banking outreach: a case study of Union Bank of Nigeria
Background of the Study
Rural electrification projects have a profound impact on the outreach and effectiveness of agricultural banking services. Union Bank of Nigeria has been actively involved in initiatives that coincide with government-led rural electrification efforts, recognizing...
40. The effect of technology-driven innovations on rural banking efficiency: a case study of Co-operative Bank of Nigeria
Background of the Study
The rapid advancement of technology is transforming the banking sector globally, and rural banking is no exception. In Nigeria, technology driven innovations have the potential to revolutionize rural banking efficiency by streamlin...
41. An investigation of ATM service disruption effects on customer loyalty in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) are vital to modern banking, offering customers convenient access to cash and other financial services around the clock. AB Microfinance Bank has invested significantly in ATM networks as part of its strategy to extend its service...
42. The effect of ATM malfunction issues on customer satisfaction in banking: a case study of Zenith Bank
Background of the Study
Automated Teller Machines (ATMs) play a crucial role in providing convenient and immediate access to banking services, especially in urban and semi-urban areas. Zenith Bank, one of Nigeria’s leading financial institutions, has invested heavil...
43. An investigation of ATM service disruption effects on customer loyalty in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) are vital to modern banking, offering customers convenient access to cash and other financial services around the clock. AB Microfinance Bank has invested significantly in ATM networks as part of its strategy to extend its service...
44. The effect of ATM service quality improvements on reducing customer complaints in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) serve as critical touchpoints for customers in the banking sector, directly impacting service satisfaction and operational efficiency. AB Microfinance Bank has recently undertaken a series of initiatives aimed at en...
45. An investigation of ATM monitoring systems on reducing service interruptions in banking: a case study of AB Microfinance Bank
Background of the Study
ATM monitoring systems have become essential in ensuring uninterrupted service delivery and customer satisfaction in the banking sector. AB Microfinance Bank has implemented advanced ATM monitoring solutions to track performance, detect malfunction...
46. The impact of ATM performance monitoring on reducing service downtimes in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) are critical service points in the banking network, and their continuous availability is essential for customer satisfaction. AB Microfinance Bank has implemented advanced ATM performance monitoring systems to track...
47. An appraisal of ATM network modernization on service reliability in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) play a critical role in modern banking by providing customers with convenient, 24/7 access to cash and basic banking services. AB Microfinance Bank has undertaken significant modernization of its ATM network, including the adoptio...
48. An investigation of ATM service disruption effects on customer loyalty in banking: a case study of AB Microfinance Bank
Background of the Study
ATMs have become an indispensable part of modern banking, providing customers with quick and convenient access to cash and other financial services. However, service disruptions in ATM networks can severely impact customer loyalty and trust. AB Microfinance Bank...
49. The effect of ATM service quality improvements on reducing customer complaints in banking: a case study of AB Microfinance Bank
Background of the Study
ATMs are a critical component of banking services, serving as a primary interface for customers to access their funds and perform transactions. AB Microfinance Bank has undertaken significant initiatives to improve ATM service qual...
50. An investigation of ATM monitoring systems on reducing service interruptions in banking: a case study of AB Microfinance Bank
Background of the Study
Automated Teller Machines (ATMs) are critical touchpoints in modern banking, providing essential financial services to customers around the clock. AB Microfinance Bank has recently implemented advanced ATM monitoring systems to red...
