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1. MODIFICATION OF STAINLESS STEEL SURFACES FOR ADVANCED FUNCTIONALITIES

SUMMARY

In industry, business, and homes worldwide, metal alloys called stainless steels are used extensively. Stainless steel is a generic term for a large family of iron-based alloys containing a minimum of 10.5% chromium content by weight. The primary alloying element, chromium, form...

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2. The Effect of Cloud-Based Audit Tools on Efficiency: A Case Study of Medium-Sized Audit Firms in Nigeria

Background of the Study

Cloud-based audit tools have transformed the auditing landscape by enabling real-time access to data, enhancing collaboration, and improving overall efficiency. These tools provide auditors with advanced functionalities such as automated data ana...

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3. The Impact of Bank Service Innovation on Customer Satisfaction: A Study of First Bank, Abuja

Background of the Study
Service innovation is a key determinant of competitive advantage in retail banking, influencing customer satisfaction and loyalty. First Bank in Abuja has embraced technological and process innovations to enhance its service delivery, streamline ope...

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4. The effect of emerging technologies on client services in investment banking: a case study of Union Bank Nigeria

Background of the Study Emerging technologies, such as artificial intelligence, machine learning, and blockchain, are revolutionizing client service models in investment banking. Union Bank Nigeria, known for its proactive approach to digital transformation, serves as an exemplary case of how tech...
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5. An evaluation of forex trading platform enhancements on reducing operational risks in banking: a case study of Accord Microfinance Bank

Background of the Study
Forex trading platforms are integral to managing currency risk and ensuring efficient international transactions in banking. Accord Microfinance Bank has implemented enhancements to its forex trading platform by integrating real-time analytics, auto...

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6. An Examination of Mobile Banking Service Quality Improvements on User Satisfaction in Banking: A Case Study of Ecobank Nigeria

Background of the Study
Mobile banking service quality is a key determinant of user satisfaction and customer loyalty in the digital age. Ecobank Nigeria has invested in significant improvements to its mobile banking platform, focusing on user interface redesign, enhanced...

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7. The effect of forex trading platform enhancements on transaction costs in banking: a case study of Accord Microfinance Bank

Background of the Study

Foreign exchange (forex) trading platforms are integral to modern banking operations, especially in a globalized economy where cross-border transactions are commonplace. Accord Microfinance Bank has recently undertaken significant enhancements to its forex tradin...

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8. The Effect of Mobile Application Feature Updates on Digital Banking Usage in Nigeria: A Case Study of Heritage Bank

Background of the Study

Mobile banking has become a fundamental component of modern financial services, driving convenience and accessibility for customers. Heritage Bank has continually enhanced its mobile application by rolling out feature updates that improve functionality, security,...

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9. An evaluation of forex management tool adoption on lowering transaction costs in banking: a case study of Accord Microfinance Bank

Background of the Study

The globalization of financial markets has heightened the importance of efficient foreign exchange (forex) management in reducing transaction costs. Accord Microfinance Bank has embraced advanced forex management tools to streamline currency trading operations an...

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10. An Examination of ATM Network Expansion Effects on Improving Service Availability in Banking: A Case Study of AB Microfinance Bank

Background of the Study
ATM networks play a pivotal role in extending banking services to diverse customer segments by providing convenient and accessible transaction points. AB Microfinance Bank has undertaken a strategic expansion of its ATM network to improve service av...

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11. An appraisal of mobile application features on customer retention in digital banking: a case study of Heritage Bank

Background of the Study
Digital banking has revolutionized the way financial institutions interact with their customers, with mobile applications playing a critical role in this transformation. Heritage Bank has emerged as a leader in digital innovation by investing in rob...

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12. An appraisal of ATM network modernization on service reliability in banking: a case study of AB Microfinance Bank

Background of the Study
Over the past decade, the rapid evolution of financial technology has led banks to modernize their ATM networks to ensure uninterrupted service and enhanced reliability. AB Microfinance Bank has embarked on a comprehensive modernization program aime...

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