EXECERPT FROM THE STUDY
There are 23 Personal Soft Skills indicator, namely: Personal Effectiveness, Flexibility, Management, Creativity/Innovation, Futuristic thinking, Leadership, Persuasion, Goal orientation, Continuous learning, Decissionmaking, Negotiation,Written communication, Employee development/ Coaching, Problem solving, Teamwork, Presenting, Diplomacy, Conflict management, Empathy, customer service, Planning/Organizing,. Interpersonal skills, self-management.
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