0704-883-0675     |      dataprojectng@gmail.com

EVALUATION OF TOTAL QUALITY MANAGEMENT PRACTICES OF CONTRACTORS IN BUILDING INDUSTRY IN ABUJA, NIGERIA

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
  • Reference Style: APA
  • Recommended for : Student Researchers
  • NGN 3000

ABSTRACT

Many of the management practices used to support construction organisations are being challenged. The industry’s clients are moving forward and demanding improved quality service, faster project delivery and innovations in technology. Total Quality Management (TQM) has increasingly been adopted by construction companies as an initiative to solve quality problems and to meet the needs of the final customer. This research therefore aims at evaluating the Total Quality Management Practices of contractors in building industry in Abuja, Nigeria. The study identified TQM practices used by contractors in housing delivery in Abuja, the level of commitment of contractors to TQM, the challenges encountered by contractors while implementing TQM and measures for effective quality assurance practice through the use of TQM. Quantitative research approach was used, field survey was carried out, structured questionnaires were administered to contractors and response were subjected to statistical analysis. The findings showed that most respondents were familiar with total quality management practices; its application was relatively low; further to this, it came to light that the potential barriers to the attainment of total quality management among construction firm are: lack of effective Supervision (3.91) ranked 1st followed by effective Communication (3.50) and Management’s Commitment to Quality Assurance (3.50) ranked 2nd, Proper Equipment available for use (3.36) ranked 3rd , Quality Assurance Team to lead the process (3.33) ranked 4 th. More importantly, in curbing the above-mentioned potential barriers the study revealed the following as measures for effective quality management practices, namely: Management Commitment, Communication between Managers and Employees, Employee Involvement, Detailed and Logical Work Program, Regular Inspection and Audit of Quality Report, Training and Education of Team Members and Review/Analysis. The research therefore recommended that construction companies should create a flexible and conducive organizational atmosphere which encourages the development of total quality management practices in all aspect of their work. Furthermore, construction firms should be encouraged to apply total quality management techniques during the execution of project and engage/include personnel in charge of Quality as part of an integrated team in the Project Management and Delivery process.





Related Project Materials

MODIFICATION OF STAINLESS STEEL SURFACES FOR ADVANCED FUNCTIONALITIES

SUMMARY

In industry, business, and homes worldwide, metal alloys called stainless steels are used extensively. Stainless steel is a gener...

Read more
THE EFFECTS OF ALCOHOL CONSUMPTION IN TERTIARY INSTITUTIONS A CASE STUDY OF COLLEGE OF EDUCATION, EKIADOLOR-BENIN

 Abstract

In this study, attempts have been made to investigate the effects of alcohol consumption...

Read more
COMPARATIVE EFFECTIVENESS OF CONSTRUCTIVIST AND META-LEARNING TEACHING METHODS ON STUDENTS’ ACHIEVEMENT AND RETENTION IN BASIC ELECTRICITY IN TECHNICAL COLLEGES

Background to the Study

Education is acknowledged as a vital instrument for achieving national development. It is throu...

Read more
A PHILOSOPHICAL APPRAISAL OF JOSEPH FLETCHER’S NEW MORALITY

 STATEMENT OF PROBLEM

The problem to be treated is about moral decision-making. How is one to act...

Read more
MEDIA STAFF WELFARE AND EFFECTIVE JOURNALISM IN NIGERIA

BACKGROUND TO STUDY

For any organization to function very effectively is it big or small, the welfare o...

Read more
IMPACT OF RATIO ANALYSIS AS A TOOLS FOR INVESTMENT DECISION

BACKGROUND INFORMATION

The Term “Ratio Analysis” could be described as the analysis of financial statement i...

Read more
THE IMPACT OF INFRASTRUCTURE ON ECONOMIC GROWTH IN NIGERI

BACKGROUND INFORMATION

Nigerian government has made significant efforts in recent years, not only in the fair distribut...

Read more
THE ROLE OF WOMEN IN COMMUNITY DEVELOPMENT IN NIGERIA

BACKGROUND OF THE STUDY

Over the years, government has been making several attempts to meet the inelast...

Read more
THE ROLE OF FEDERAL GOVERNMENT OF NIGERIA IN THE PROMOTION OF SMALL AND MEDIUM SCALE ENTERPRISE IN NIGERIA

Abstract

This study is on the role of federal government of Nigeria in the promotion of small and medium scale enterpris...

Read more
EFFECT OF MARKET SEGMENTATION ON SALES PERFORMANCE OF BEVERAGE INDUSTRIES

Abstract

This research project was carried out on the effect of market segmentation on sales performance of beverage ind...

Read more
Share this page with your friends




whatsapp