0704-883-0675     |      dataprojectng@gmail.com

EVALUATION OF TOTAL QUALITY MANAGEMENT PRACTICES OF CONTRACTORS IN BUILDING INDUSTRY IN ABUJA, NIGERIA

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
  • Reference Style: APA
  • Recommended for : Student Researchers
  • NGN 3000

ABSTRACT

Many of the management practices used to support construction organisations are being challenged. The industry’s clients are moving forward and demanding improved quality service, faster project delivery and innovations in technology. Total Quality Management (TQM) has increasingly been adopted by construction companies as an initiative to solve quality problems and to meet the needs of the final customer. This research therefore aims at evaluating the Total Quality Management Practices of contractors in building industry in Abuja, Nigeria. The study identified TQM practices used by contractors in housing delivery in Abuja, the level of commitment of contractors to TQM, the challenges encountered by contractors while implementing TQM and measures for effective quality assurance practice through the use of TQM. Quantitative research approach was used, field survey was carried out, structured questionnaires were administered to contractors and response were subjected to statistical analysis. The findings showed that most respondents were familiar with total quality management practices; its application was relatively low; further to this, it came to light that the potential barriers to the attainment of total quality management among construction firm are: lack of effective Supervision (3.91) ranked 1st followed by effective Communication (3.50) and Management’s Commitment to Quality Assurance (3.50) ranked 2nd, Proper Equipment available for use (3.36) ranked 3rd , Quality Assurance Team to lead the process (3.33) ranked 4 th. More importantly, in curbing the above-mentioned potential barriers the study revealed the following as measures for effective quality management practices, namely: Management Commitment, Communication between Managers and Employees, Employee Involvement, Detailed and Logical Work Program, Regular Inspection and Audit of Quality Report, Training and Education of Team Members and Review/Analysis. The research therefore recommended that construction companies should create a flexible and conducive organizational atmosphere which encourages the development of total quality management practices in all aspect of their work. Furthermore, construction firms should be encouraged to apply total quality management techniques during the execution of project and engage/include personnel in charge of Quality as part of an integrated team in the Project Management and Delivery process.





Related Project Materials

THE IMPACT OF PRODUCT INNOVATION ON SALES GROWTH

THE IMPACT OF PRODUCT INNOVATION ON SALES GROWTH

This research assesses the impact of...

Read more
ETHICS AND PROFESSIONALISM IN FIDUCIARY ACCOUNTING SERVICES

ETHICS AND PROFESSIONALISM IN FIDUCIARY ACCOUNTING SERVICES

Abstract

This research examines the importance of ethics and profes...

Read more
OPTIMUM DESIGN OF WATER INTAKE TOWER FOR AN EARTH DAM

ABSTRACT

 

Water intake towers are typically tall, hollow, reinforced concrete structures and form entran...

Read more
BUSINESS EDUCATION STUDENTS ENTREPRENEURSHIP SKILLS ACQUISITION IN DIGITAL ERA FOR SELF-EMPLOYMENT IN UNIVERSITIES IN RIVERS STATE

​​​​​​BACKGROUND OF THE STUDY

According to the Australian Government (2015), the contemporary education...

Read more
EVALUATING THE EFFECTIVENESS OF GAMIFICATION IN VOCATIONAL TRAINING PROGRAMS

ABSTRACT: The integration of biotechnology education in vocational training is essential for preparing students for careers in the rapidly evo...

Read more
ACCOUNTING FOR GRANTS AND SUBSIDIES IN GOVERNMENTAL ENTITIES

ACCOUNTING FOR GRANTS AND SUBSIDIES IN GOVERNMENTAL ENTITIES

Abstract

This study explores the accounting practices for grants a...

Read more
AN INVESTIGATION ON THE EFFECT OF LOGISTICS MANAGEMENT IN MARKETING OF AGRICULTURAL PRODUCTS (A STUDY OF DIVERSAY SOLUTION LIMITED)

BACKGROUND OF THE STUDY

The process of moving raw materials and completed commodities from the site of production to th...

Read more
INFLUENCE OF SINGLE PARENTING ON THE ACADEMIC PERFORMANCE OF SECONDARY SCHOOL STUDENTS IN OBIO OKPOI LGA OF RIVER STATE

ABSTRACT

This study attempted to investigate the effects of single-parenthood on the academic performance of secondary...

Read more
IMPACT OF CLASSROOM LEARNING ENVIRONMENT ON THE PERFORMANCE OF STUDENTS IN CIVIC EDUCATION IN UPPER BASIC EDUCATION

Background to the Study

Generally education is the corner stone for development. It forms the basis for literacy, skill...

Read more
THE ROLE OF VOCATIONAL EDUCATION IN PROMOTING SUSTAINABLE URBAN PLANNING

ABSTRACT: The role of vocational education in promoting sustainable urban planning is crucial for developing skilled professionals capable of...

Read more
Share this page with your friends




whatsapp