ABSTRACT
The proposed system is designed as an online solution to the long wait time and crowd with the pandemic we are facing now. The queue management system aims help service provider manage their customers efficiently. The system will be designed to ease customer flow management, which is useful for managers of the service provider. In addition, help provide the customer with clarity into hotel traffic and waiting time before leaving their destination. The app was developed using the waterfall methodology, was successfully tested, and produced desirable results. Development of the application will continue with for future update and further enhancements. Development Technology and Tools use in the building the Application is the Ionic 5 Angular7 with visual studio code and Firebase DB, which comprises of Typescript frame work, Ionic UI components and the reason for using this tools is that it is easy to learn, native Integration, hybrid application development and also works well with google API further more good for big data.
BACKGROUND OF THE STUDY
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