IMPACT OF ICT ON OFFICE PROFESSIONALS
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ABSTRACT
The introduction of information technology seems to pose some problem to office managers. The introduction of technology in the banking sectors in Nigeria would bring about improved performance, but it appears to be at a very high cost-that is the cost of maintenance of equipment and services.
It is in line of this that we seek to study the impact of ICT on office professionals. This study was carried out within Kaduna Metropolis; it involves survey study of four banking organizations.
In this work we found out that the use of IT has greatly improved the efficiency of office professionals in the banking sectors, Information technology has improved the effectiveness in the performance of office Professionals.
Respondents agreed that Information technology is both an output and also offers wide range of new products and services of it’s own. They strongly agreed that poor IT application among office managers in the banking sector will bring about low productivity in the banking sectors and that IT application will affect turnover.
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