Abstract
Customer Information systems have become an integral part of every corporate organization, especially the banking industry in meeting customers needs, planning process and the prospect of achieving organizational goals and objectives. The enormous number of customers making planning and executing their needs time consuming thereby leading to inefficiency. In order to tackle this challenge it becomes imperative to introduce customer information systems into the management of the organization so as to meet customers needs. This study uses field survey responses from residents of Lagos to empirically examine the relationship of customer information systems in customer’s satisfaction. Simple percentage and Chi-square statistical method were used to analyze the data. However, the result of the study clearly indicated that customers information systems is a better strategic approach in meeting customers needs; hence the management of every organization is embracing customer information system.
ABSTRACT
The herbalists in several African Countries have used Rothmannia longiflora decoctions as febrifugal and analgesic agent. The pr...
ABSTRACT
The study attempted to examine innovative techniques of teaching and learning business educati...
ABSTRACT
This study evaluated the antilipidemic activity of water extracts from leaves of Desmodium velutinum on albino wistar rats. The...
PUBLIC SECTOR ACCOUNTING REFORMS AND THEIR IMPLICATIONS FOR PUBLIC ACCOUNTANTS
This study explores the implications of public sector acco...
Abstract: COMPARATIVE ANALYSIS OF FINANCIAL MANAGEMENT PRACTICES IN DEVELOPED AND EMERGING MARKETS
This research conducts a comparative a...
ABSTRACT
The study examines the role of commercial banks in Agricultural development in Nigeria, spanning from 1986-2010. The methodology...
ABSTRACT
The main focus of this study is to examine the effect of banditry on rural-urban migration using Kaduna...
ABSTRACT
The scope of this study borders on school location and sex differentials are correlates of aca...
Background to the Study
It is possible that alcohol is the substance that is used the most often by teenagers. It is a p...
BACKGROUND OF THE STUDY
Employers not only recruit people, but they also begin a new relationship with...