EFFECT OF FINANCIAL AND NON FINANCIAL INCENTIVES ON STAFF PRODUCTIVITY
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- NGN 3000
ABSTRACT
The research focused on the effect of financial and non financial incentives on staff productivity. The study adopted descriptive survey design. The population of interest was the staff of Nigeria Postal Services but limited to the Kaduna branch only. Stratified sampling was used to determine the sample size of 164 employees from the total population. Data was collected using structured questionnaires that were based on the research questions and coding was done for ease of analysis through SPSS. Descriptive statistics was used to analyze data. In conclusion, the study revealed that all the incentives and reward systems are important though they have a different meaning to different categories of employees working for Nigeria Postal Services. The study therefore showed that different incentives and rewards have different effects on employee productivity. The study further revealed that there is a need for Nigeria Postal Services to come up with a comprehensive reward systems that can motivate employee to increase their productivity. Recommendations for improvement at Nigeria Postal Services includes coming up with a well-structured and monitored reward system which includes a profit sharing mechanism, promotions and career growth for all the employees.
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