0704-883-0675     |      dataprojectng@gmail.com

THE INFLUENCE OF PRODUCT QUALITY ON BRAND LOYALTY IN NIGERIA (A CASE STUDY OF EKWULOBIA RESIDENCE)

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
  • Reference Style: APA
  • Recommended for : Student Researchers
  • NGN 3000

STATEMENT OF THE PROBLEMS

Product quality is the collection of features and characteristics of a product that contributes to its ability to meet given requirement. Early work is contributing product quality was on creating standards for producing acceptable product. Dr. Carvin identified 8 dimension as a frame work for thinking about the basic elements of product quality. Each dimension is self contained and distinct, a product can be ranked high on one dimension while being low on another. Eight dimensions of product quality includes performance, features, reliability, conformance, durability, serviceability, aesthetics and perceived quality.

Actually, any product that has good quality which can satisfy its customers, suppose to attract brand loyalty. But, at times it seems that some products that have quality seems not to attract brand loyalty. This could be as a result of customers finding it difficult to identify attributes of quality product or they don’t appreciate the quality product of a product.

Thus, this research set out to look at what a quality product is and also to identify influence of product quality on brand loyalty using Peak Milk as a case study.​​​​​​​

PURPOSE OF THE STUDY

The main purpose is to investigate the influence of product quality on brand loyalty. The specific purpose are ascertain if product quality has influence on brand loyalty ascertain if customers of Peak identify product quality. To identify other factors that affect brand loyalty.




FIND OTHER RELATED TOPICS


Related Project Materials

INTRUSION DETECTION, AND PREVENTION SYSTEM USING GUFAX MICRO FINANCE BANK PLC, IKOT EKPENE AS A CASE STUDY

  1.   Introduction

An intrusion detection system (IDS) monitors network traffic and monito...

Read more
GOOD GOVERNANCE AND CONFLICT MANAGEMENT

ABSTRACT

This research studies Good Governance and conflict resolution in Anambra state with focus on t...

Read more
ASSESSING THE HOME ECONOMIC EDUCATION AWARENESS LEVEL AMONG JUNIOR SECONDARY SCHOOL STUDENTS

ABSTRACT

This study was carried out on assessing the home economics education awareness level among jun...

Read more
AN EVALUATION OF FEDERALISM IN NIGERIA

Background of the study

Federalism has developed as one of the most popular models of governance becaus...

Read more
A PHILOSOPHICAL EVALUATION ON THE EXISTENCE OF GOD AND THE PROBLEM OF EVIL

    1. Background of the Study  

For centuries, people have sought a s...

Read more
THE EFFECT OF ENVIRONMENTAL FACTORS ON THE PERFORMANCE OF SMALL AND MEDIUM SCALE BUSINESS IN NIGERIA

ABSTRACT

The study analyzes the effect of environmental factors on the performance of small and medium scale business i...

Read more
A COMPARATIVE STUDY OF SECONDARY SCHOOL STUDENTS ACADEMIC PERFORMANCE IN FOOD AND NUTRITION IN WAEC AND NECO

ABSTRACT

This paper compares and examines the performance of secondary school students who were candidates in food and n...

Read more
FOREIGN EXCHANGE MANAGEMENT AND ECONOMIC GROWTH IN NIGERIA

Background to the Study

The role of foreign exchange management on the growth of an economy cannot be overemphasized as...

Read more
THE PREVALENCE OF MALARIA PARASITE AMONG ANTI-NATAL PATIENTS

ABSTRACT

A study was made to determine the the prevalence of malaria parasite among anti-natal patients...

Read more
THE ROLE OF EFFECTIVE ADMINISTRATION IN THE RAPID SOCIAL-ECONOMIC TRANSFORMATION OF NIGERIA

ABSTRACT

This study was carried out to examine the role of effective administration in the rapid social-eco...

Read more
Share this page with your friends




whatsapp