THE RELEVANCE OF INFORMATION TECHNOLOGY IN THE MANAGEMENT OF SMALL AND MEDIUM SCALE ENTERPRISE IN NIGERIA
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ABSTRACT
This study was carried out to examine the the relevance of information technology in the management of small and medium scale enterprise in Nigeria using selected SMEs in Akwa Ibom State as a case study. Specifically, the study was aimed at evaluating the role of Information Technology in the activities and operations of Small and Medium Scale Enterprises (SMEs), appraise the impact of Information Technology on the managerial practice of SMEs, and investigate the effects of Information Technology on the performance of SMEs. The study employed the survey descriptive research design. A total of 133 responses were validated from the survey. From the responses obtained and analysed, the findings revealed that Information Technology plays significant role in the activities and operations of Small and Medium Scale Enterprises (SMEs), Information Technology has impacted positively on the managerial practice of SMEs, and Information Technology has improved the performance of SMEs. The study recommend Micro-business need to sense more strategically in relation to the use of Information Technology (IT). In this respect, micro-business is falling behind best practices adopted by their larger counterparts in the global economy. Also, Micro-business should improved access to information about networking opportunities, this will require co-operation among all stakeholders including micro-business associations, public agencies and intermediary organizations to correct deficiencies in existing sources of information and strengthen international linkages between national and regional hubs of relevant information flows.
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