The role of HR policies in improving work-life balance: A study of Access Bank in Sokoto State
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Background of the Study
Work-life balance (WLB) is a critical component of organizational effectiveness and employee well-being. It refers to the equilibrium between professional responsibilities and personal life, enabling employees to achieve job satisfaction and personal fulfillment (Ibrahim & Bello, 2023). Effective HR policies play a pivotal role in promoting WLB by offering flexible work arrangements, leave policies, and wellness programs that enhance employee productivity and retention.
Access Bank, a leading financial institution in Nigeria, operates in a highly demanding and competitive sector. Employees in the banking sector often face long working hours, stringent targets, and high-pressure environments that can disrupt WLB. These challenges are particularly evident in Sokoto State, where socio-cultural factors may further complicate employees' ability to balance work and personal commitments (Olawale & Musa, 2024).
HR policies that prioritize WLB can lead to reduced employee burnout, enhanced job satisfaction, and improved organizational performance. However, the effectiveness of these policies depends on their design, implementation, and alignment with employee needs. This study examines the role of HR policies in improving WLB at Access Bank in Sokoto State, highlighting the benefits and challenges associated with these initiatives.
Statement of the Problem
Despite growing recognition of the importance of WLB, Access Bank in Sokoto State faces significant challenges in implementing HR policies that effectively address this issue. Employees often report difficulty managing work demands alongside personal and family responsibilities, leading to stress, reduced productivity, and high turnover rates (Ahmed & Yusuf, 2024).
The absence of comprehensive WLB policies, coupled with a lack of awareness and support from management, exacerbates these challenges. While some initiatives, such as leave entitlements and wellness programs, exist, their implementation often lacks consistency and fails to address employees' diverse needs. This study seeks to investigate the gaps in HR policies at Access Bank and propose strategies to enhance WLB for improved organizational outcomes.
Objectives of the Study
- To analyze the role of HR policies in promoting WLB at Access Bank in Sokoto State.
- To identify challenges affecting the implementation of WLB policies at Access Bank.
- To recommend strategies for improving HR policies to enhance WLB at Access Bank.
Research Questions
- How do HR policies promote WLB at Access Bank in Sokoto State?
- What challenges affect the implementation of WLB policies at Access Bank?
- What strategies can improve HR policies to enhance WLB at Access Bank?
Research Hypotheses
- HR policies significantly improve WLB at Access Bank in Sokoto State.
- Challenges in the implementation of WLB policies negatively impact employee satisfaction and productivity.
- Enhanced HR policies lead to improved WLB and organizational performance.
Scope and Limitations of the Study
This study focuses on HR policies and their role in improving WLB at Access Bank in Sokoto State. The research is limited to the Sokoto branch and may not reflect practices across other branches or industries. Additionally, external factors such as cultural expectations and economic conditions may influence findings but are not the primary focus of the study.
Definitions of Terms
- Work-Life Balance (WLB): The ability to balance professional and personal responsibilities effectively.
- HR Policies: Guidelines and procedures established by an organization to manage its workforce.
- Employee Well-Being: The overall mental, physical, and emotional health of employees in the workplace.
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