SECRETARIAL ADMINISTRATION TOPICS

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY 

Secretaries can be founding many areas of employment such as government establishment, industries, commerce, charity organizations and are services of all these, it is perhaps industry which has most to gain by employing the best secretaries and most at l...

STATEMENT OF PROBLEM  

Even though modern technology is regarded as important and of high value in ensuring quality work output in an office, as well as bringing about productivity. It is equally believed that these machines can cause job. Displacement. This is the fear that many employees suffer from when new machines are being purchased for use by their organization. The machines are cost effective. Some organizations do not really apply the use of some of th...

ABSTRACT

Human relations within an organization cease only on employee. This study was therefore conducted to find out the impact of information technology on secretarial profession in Nigeria. In analyzing the data, simple percentage were used.

The study reveals that modern machines would not cause job displacement of secretaries in organization’s today but enhance th...

Abstract

This study is on effect of inadequate educational facilities on the academic performance of secretarial students. The total population for the study is 200 staff of I.M.T, Enugu state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made senior lecturers, junior lecturers, graduate assistants and non teaching staff were used for the study....

1. 1. Background of the Study

Proteins are essential nutrients for the human body (Hermann, 2002). They are one of the building block of the body tissue, and also serve as a fuel source. As a fuel, protein contain 4kcal (17kj) per gram, just like carbohydrates and unlike lipids, which contain 9kcal (37kj) per gram. The most important aspect and defining characteristics of protein from a nutritional stand point...

ABSTRACT

This topic is the role of and management with particular reference to the ministry of finance, Enugu.

To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the studen...

ABSTRACT

The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Squar...

ABSTRACT

Record management is the making use, control and disposition of records. So that the system works efficiently and economically.

Business organizations, government ministry, educational institutions and social institutions depend upon records for their existence. There are several problems that stand in the way of achieving an efficient and effective records management in institution of higher learning.

I...

Abstract

This seminar was carries out to find out effect of lack of adequate secretarial training facilities on the production of secretaries and it was written in five chapters. Chapter one introduced the topic with an overview of contemporary historical facts, about the effects of lack of adequate secretarial training facilities on the production of secretaries. It also features a statement of the problem, which discussed the effects of this lack satisfactorily. O...

ABSTRACT

Human relations within an organization cease only on employee. This study was therefore conducted to find out the secretary and the effect of new office technologies on record keeping management in to some selected establishments in Enugu State. As a result of this, hypothesis were made such as; The available new office equipment is being put into effective use and that Job performance by...

Abstract

This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy.
The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries.
The background of the study was discussed in chapter one.
In the literature review the problems were outlined and discussed by many authors. The research instruments us...

ABSTRACT

The secretary plays a very important role in the running of an organization. No matter how skillful and competent secretaries are the effectiveness of their functions largely depend on the availability of office technology. The study was carried out to examine Word-Processing and its impact on the secretary’s performance in some selected organizations. The objective of this study was focused on the impact and relevance of word processing in enhancing...

ABSTACT

          This study examined roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban.

          People hold different opinions about the secretaries roles.  they fail to understand that the secretary is an important officer in every communication industry and he...

Abstract

This study examined career prospect of confidential secretary in a public establishment.
Questionnaires were administered to secretaries in the public sectors across the state. After the analysis, the researcher made some findings with respect to the sample population study was arrived at.Confidential secretaries are not allowed to make use of their initiatives in carrying out their duties.That secretaries are discriminated in terms of promotions.Th...

BACKGROUND OF THE STUDY

Communication is a discipline that embraces all aspect of human life. It informs all our actions and inaction in relations to others and it takes place all the time. It can manifest itself in symbolic, verbal and non-verbal forms we can communicate with all apart of our body, our posture, smile and even the dress we put on communicate one thing of the other.

Different scholars have defined the word communication var...

ABSTRACT

This research work was undertaken to find out the roles of data preservation in enhancing the efficiency of secretarial function in selected banks in Enugu Metropolis.In doing this, the researcher evaluated the various methods of data preservation their advantages and disadvantages and the functions of a secretary in an organization. The researcher collected data from primary and secondary source. Through the primary source of data questionnaire was used to...

ABSTRACT

Office management has identifiedone of what companies require to dominate in an industry. Past studies have dealt with office management too broadly without considering specific aspects of office management which has led to a limited level of understanding on the extent to which the comprehensive nature of office management has influenced firms’ performance in decision making. The specific objectives of the study sought to determine the role of office...

Abstract

The secretary plays a very important role in the running of an organization. No matter how skillful and competent secretaries are the effectiveness of their functions largely depend on the availability of office technology. The study was carried out on the impact of modern office technology on the secretary’s performance in some selected organizations in Kaduna Metropolis. It was specifically to find out the availability of modern office technology/eq...

ABSTRACT

This research work the effect of secretarial manpower is divided into five chapters, each chapter dealing with a particular aspect of his research work. The overall aim of this study was to determine the effect of secretarial manpower in economic development. Federal Ministry of Education in Owerri was used for the research. Response to the administered questionnaires was analyzed and on the last chapter recommendation was made.&n...

Abstract

The research study investigated the role of secretaries in computerized offices, with particular reference to commercial banks in Enugu urban Afri-Bank Plc Enugu was mainly used for the study.The total population for the study is 200 staff of selected Afribank in Enugu State. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up managers...

Abstract

The functions and effectiveness of the secretary in every business organization depends on the availability of office technologies as well as the skills and competencies of the secretary. Modern business organizations have come to appreciate the role and importance of the secretary as well as the need to providing the needed and necessary office machines and equipment for the efficacy of the secretarial functions. T...

ABSTRACT

This project is aimed at studying the attitude of secretaries towards the use of modern office machines.In the course of carrying out this project, the effect of these modern office machine on the productivity of secretaries was discussed.The research paper also focused on the uses and importance of these modern office machine.In order to arrive at a conclusive decision on the above objectives, literature were reviewed.The statistical tools used are simple average and perce...

ABSTRACT

This study was carried out  on secretarial profession and public perception using staff of state secretariat Port-Harcourt, Rivers State.  To carry out the study, 10 research questions were posed. The study adopted a descriptive survey design. The study was done in Port-Harcourt, Rivers State. The population of the study comprised of the staffs of state secretariat Port-Harcourt, Rivers State. The population size of the study was 80. The instrumen...

Abstract

This study assessed the problems and challenges of female secretaries and achievement of organization efficiency in Ijebu-Ode Local Government area.  It employed descriptive approach of data gathering and analysis. Fifty (50) female secretaries were selected for the study. The non-parametric tool of chi-square was employed for the purpose of data analysis; three research hypotheses were tested in all.

Data analyzed revealed that female secret...

ABSTRACT

The purpose of this work was to find out the effects of stress on the secretary’s job performance. A questionnaire was drawn up with which data were collected. This was supplemented by observations. The respondents were in selected organizations in Enugu Urban. In all 61 questionnaires were distributed for the study. From the data collected and analyzed, it was discovered that secretaries face a lot of stressing situations in the course of doing their...

ABSTRACT

This research work is aimed at determining the problems of married female secretaries in some parastatals in Enugu urban, Enugu State. The problems of married female secretaries envisaged in this research include discrimination in employment, husband’s resentment to work late, acting as official wives to their male bosses, limited chances of advancement. The researcher collected data for this study from questionnaires and personal interviews in (6) se...

ABSTRACT

This research work “The effects of poor office environment on the secretary’s job performance” was carried out with the overall aim of fining out the effects of poor office environment on the secretary’s job performance.

Institute of Management and Technology was used as a case study.  The data for this study was collected through the use of questionnaire and observation methods.  The administered...

ABSTRACT

The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Squar...

ABSTRACT

This study was carried out to examine motivation and job satisfaction among secretaries as administrators in skyland travels and tour in Ikeja Local Government, Lagos State. Specifically, the study examined who a secretary is as an  administrator. what the duties of  a secretary an administrator is all about. To examine how motivation can improve the work of an administrator.  probable ways the work o...

ABSTRACT

This study was carried out to examine the effect of manager’s leadership style on the secretary’s productivity using Anambra motors manufacturing company Anambra State. Specifically, the study examined the effects of managers leadership style on the secretary’s productivity in ANAMMCO.the study also, identify the leadership style adopted by managers in ANAMMCO.the study further, determine whether organization influences manager’s lea...

ABSTRACT

The aim of this project is to find out the consequences to inefficient filing system in private business organizations. A case study of selected organization in Enugu.

The research work looked into the problem statement, which in essence was the previous and present problems of filing system and how the study is being carried out.  The objective of the study was to identify the consequences of inefficient filing system of the...

ABSTRACT

This study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu. In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four. From the data collected, collected, the researcher was able to identify the effects of modern technology on secreta...

ABSTRACT

High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the ef...

ABSTRACT

For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, typewriting etc. of all these skills, shorthand happens to the most important and most challenging of all.

But in secretarial departments of most tertiary institutions, most students believed that secretaries no longer write shorthand in business offices with the invention and instal...

ABSTRACT

One of the main ways organizations invest in the work force for greater returns today and even future is through the training and development of their employee. Training like sharpening of an existing skill inorder to reflect the trends in technology and other social cultural environment of any organization. Productivity is the goal of today’s competitive business world and training can be a springing board to enhance productivity. The major objective...

ABSTRACT

The field of motivation is a very wide one. However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study. The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel. A general introduction of chapter is presented to relate management to motivation as well as the secretary to management. A literature review is also given to see the direction o...

ABSTRACT

The aim of this project is to analysis the occupational challenges facing secretaries in the Enugu State Civil Service. In order to make the writing a dream come through certain books and presented papers were Consulted and interviews were made also, after these consolations and interviews it become clear that secretaries are suffering from many thing like office equipment problem s of attending to visitors and profession not being respected by staff. Also ignorance of...

ABSTRACT

The degree to which shorthand is used in offices has been of serious concern both to students and tutors in secretarial studies. This study investigated the extent to which secretaries make use of shorthand in their day-to-day office work, whether the extent of usage is proportionate to the effort put in learning the skill and whether employers who want secretaries regard shorthand skill as job requirements.
In order to arrive at a c conclusive d...