OFFICE TECHNOLOGY MANAGEMENT TOPICS

BACKGROUND OF THE STUDY

The prospects of secretaries have been giving a lot of concerns to intending student of secretarial administration and many other  segments of the society especially those in secretarial field.

The word secretary coined from  letin word secretes’ which  literally means a secret; this definition shows more or one of the function of secretary. (Okafor 1987).

Prospect on the other hand according to Oxfor...

Background of the study

In recent years, the role of secretaries within organizations has undergone significant evolution due to technological advancements, changes in organizational structures, and shifting administrative demands. Secretaries, traditionally known for their administrative support functions, are now expected to possess a broader skill set that includes proficiency in communication, organization, technology, and sometimes even manager...

ABSTRACT

The study assessed information dissemination and use to post-natal mothers on immunisation as prevention to childhood killer diseases by librarians in Federal Medical Centres, North-central, Nigeria. The study was guided by eight research objectives, six research questions and two research hypotheses. The objectives of the study were to: identify the available information resources and services in federal medical centre libraries in North-central, Nigeria, investigate the l...

Background to the Study

Office technology and management (OTM) programme is a fundamental part of vocational education in the Department of Business Education in Colleges of Education. This programme offered knowledge, skills, in-depth administrative office preparation to meet the demands and challenges in the business environment (Okagbare & Fredrick, 2009). Office Technology and Management, according to Yakubu (2009), is a programme from which students can obtain office admini...

Background to the Study

One of the most significant occurrences of the 20th century is the invention of the Internet and World Wide Web in the 1980s. This has remained so through the 1990s when Information and Communication Technology (ICT) took centre stage. These inventions have changed and continued to change people‟s lives and activities in almost all aspects of life including education and training, transportation, communication, business, banking and leisure....

Statement of the Problem

World Bank (2003) and Wilson and Wong, (2007) have reported on information technology use among medical and health workers. It is reported that while information technology capabilities (personal computers, mobile phones, Internet) were available in Nigerian teaching hospitals, mobile phones were spreading fast. Information technology has greatly advanced the course of health delivery in advanced countries. It is also a known fact that...

 Statement of Problem

Manual office systems always put pressure on people to be correct in all aspect of their work especially the Admin.  With manual systems the level of service is dependent on individuals and this puts a requirement on management to run training continuously for staff to keep them motivated and to ensure they are following the correct procedures.  It can be all too easy to accidentally switch details and end up with inconsistency...

ABSTRACT

The research work “design and implementation of office management system” includes registration of staff, storing their details into the system, and also computerized billing in the office. Our system has the facility to give unique id for every staff and store the details of every staff automatically. This work was done as a result to solve the problems usually encountered in the office. The Office Management System was achieved using two progr...

ABSTRACT

This study was carried out to examine the effect of poor working conditions on the performance of an office manager in NNPC Port Harcourt  Rivers State. Specifically, the study examined  whether the organization has any training programme to improve the working condition of an office manager. how organization improves the working condition of an office manager.  whether the organization has any welfare scheme for office manager.  how wor...

ABSTRACT

The secretary occupies a sensitive position of an organization and organizes the vital elements needed for an efficient and effective service operation. The Information Communication Technology (ICT) is a contemporary force that is earnestly driving the future of administrative works viz a viz secretarial tasks. This study was therefore undertaken to examine the contemporary changing roles of the secretary in the ICT era with special reference to the proble...

Abstract

Leakages of confidential information are an action or result of disclosing of secret information.  While record is a document preserving piece of evidence or information constituting an official account of something that has been said and occurred etc. Having known the meaning of the key words we can now see that leakages of confidential information are all about the disclosure of official documented records.  Based on the foregoing, we see the causes and effects...

Abstract

The functions and effectiveness of the secretary in every business organization depends on the availability of office technologies as well as the skills and competencies of the secretary. Modern business organizations have come to appreciate the role and importance of the secretary as well as the need to providing the needed and necessary office machines and equipment for the efficacy of the secretarial functions. The study covered 80 randomly selected stud...

Abstract

We live in a digital world in which the amount of information available for human consumption doubles every three years. As information users we expect reliable information at our fingertips, continual  connection to people wherever they are, and equipment that fits into a top pocket. Whether we are consumers, clients, students, professors, employees or managers, we expect the digital world to work for us. The concept of information overload is not ne...

ABSTRACT

This research work is aimed at defining the PROBLEMS OF FEMALE SECRETARIES IN BUSINESS ORGANIZATIONS A CASE OF NEPA.

The problems of female secretaries envisaged in this include discrimination in employment, husband’s attitude, the secretary-boss relationship, social problems psychological problems and limited chances of advancement.

The researcher collected data for this study from questionnaires, it was discovered that female sec...

Abstract

Leakages of confidential information are an action or result of disclosing of secret information.  While record is a document preserving piece of evidence or information constituting an official account of something that has been said and occurred etc. Having known the meaning of the key words we can now see that leakages of confidential information are all about the disclosure of official documented records.  Based on the foregoing, we see the causes and effects...

Abstract

This study was an investigation into the consequences of office technologies in secretarial education curriculum in Nigeria Polytechnics. Five objectives were raised.In line with these objectives, two research hypotheses were formulated and two null hypotheses and two alternate hypotheses wereformulated. The total population for the study is 200 staff selected polytechnics in Enugu state was selected randomly. The researcher used questionnaires as the instr...

Abstract

This research work was carried out to evaluate the topic, the comparison of male and female secretaries in an organization. It reveals the simple truth chart that secretarial profession cannot be dispensed within running a prolific institution. In this research, question were formulated and prepared based on the hypothesis highlighted. Secretaries are important personnel needed in every institution either in the private sector i.e in the manufacturing firm,...

Abstract

The aim of this project is to access the Effect of Modern Technology on Secretarial Performance, and also the problems secretaries’ face where there is a technological change or innovation in the office. The researchers selected Institute of Management and Technology (IMT) Enugu as a case study.  Questionnaires were distributed, and collected data were analyzed and presented in tables using a simple percentage formula.  From the data co...

Abstract

This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu.  The instruments used for data collection were questionnaires and documents, while a total of four research questions were also used. The data collected from the respondents was analyzed using percentage...

ABSTRACT

The introduction of information technology seems to pose some problem to office managers. The introduction of technology in the banking sectors in Nigeria would bring about improved performance, but it appears to be at a very high cost-that is the cost of maintenance of equipment   and services.

It is in line of this that we seek to study the impact of ICT on office professionals. This study was carried out within Kaduna Metropolis; it i...

ABSTRACT

The topic of the study is causes of occupational change in secretarial profession – A case study of Institute of Management and Technology, Enugu. The objective of the study was to find out the causes of occupational changes, the efforts of occupational changes on the secretarial profession, and effects of occupational changes on secretaries in business organizations. The researchers reviewed some related literature on the meaning of occupational chan...

BACKGROUND OF THE STUDY

          This is an overview of the project topic. It gives the history of the circumstances surrounding the topic

          The internet has mad changes in almost all aspect of our lives as it plays important role in most of what we discuss today about access to distribution and retrieval of information. According to Cachage “Internet...

ABSTRACT

The rapid growth in information technology and the recognition of the modern world gave rise to the introduction of modern communication equipment. Office work is becoming more complex and businesses have become too demanding in nature. As inventions of new sophisticated devices are coming out every day and new business opportunities are being generated everyday for the secretary who has a vital role to play in both managerial and administrative aspect of t...

ABSTRACT

The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its...

Abstract

Although the Government is committed to implementing ICT in education, the process seems to be hindered by a number of barriers hence this study investigated the availability and utilization of e-learning infrastructures in tertiary institutions to determine the level of ICT implementation. Some of the findings revealed that e-learning infrastructures are not adequate in the university for teaching and learning and management’s efforts towards the de...

ABSTRACT

This study was carried out to examine the influence of inadequate information technology on academic performance of OTM students using  Federal Polytechnic, Ede. Specifically, the study examined if office technology students are access to information technology in other to boost their academic performance. The study also evaluate if there is a relationship between information technology and students of office technology management academic performance....

ABSTRACT

This study was carried out to examine  the impact of information technology on the secretarial profession. The study specifically examined effect do modern technology have on the secretary’s job in an organization. Adoping the survey method of research design, the study enrolled a total of 31 respondents from the NNPC Kaduna. The result of the study showed that modern technology has affected the secretarial profession. Modern technologies has inc...

​​​​​​​STATEMENT OF THE PROBLEM

The secretary no doubt occupies a very important position in an organization and her inability to discharge her duties very well has an adverse effect on the image of the organization. Also a secretary’s moral boosted by the type of environment she works in. therefore, for a secretary to be able to perform her duties efficiently and effectively, she should be provided with a pleasant and conducive environment to work in. Present...

Background Information

The emergence of information and Communication Technology (ICT) has given a new improved life to communication in the office, factory, banks, hospital, hotel, supermarket, and garage or at home. As information and communication technology (ICT) continues to expand in office across the nations, the role of the secretaries has greatly evolved. Office Automation and organizational restructuring have led secretaries to assume a wi...

BACKGROUND OF THE STUDY

  The modern technology and Economic development in recent years have affected to a large extent the functions and performance of the office management technology profession. Consequently, there arise the need for development of improved devices for the purpose of increasing productivity levels, to make work less tedious. The history of the secretarial revolution of the 14th to 16th centuries. Record keepi...

ABSTRACT

This Project work is “An Analysis of Training as Tool for improvement of secretarial Efficiency in an organization.” This was necessitated by the fact that most organizations fail, not because their workers, especially secretaries are not efficient, but as a result of lack of constant training. This is necessary in view of continuous technological changes nowadays. The data generated using a structured questionnaire administered...

ABSTRACT

The advent of the Internet has triggered the emergence of improved and user-friendly media tools known as social media. These media channels allow the effective sharing of audio-visual messages across the globe within seconds with the click of the button. As a result of their (Twitter) effectiveness in the provision of entertainment, information and education across societies, they are seen as being handy in facilitating the political education and mobilization of the peopl...

ABSTRACT

This study was carried out to examine the role of twitter as a tool for political education. This study was motivated by the 2020 Endsars protest which metamorphosed from an online protest to a physical protest. The study employed the descriptive survey methodology. A total of 230 respondents were enrolled as participants in the study. Ikorodu area of Lagos state was specifically surveyed. The findings from the study showed that twitter has to a significant...

ABSTRACT

This research was conducted to ascertain the impact of modern office equipment on the secretary’s performance in selected government establishments in Owerri municipal. Related literature was reviewed to determine the advantage of these equipments to the secretary for effective performance. The four likert point and grand mean score were used to analyze the data collected. it was discovered from the data collected and analyzed the res...

ABSTRACT

The study was carried out to determine the impact of keyboarding skills on secretaries performance in business enterprises in Nigeria. The major objective was to determine the impact of keyboarding skills on secretaries performance in business enterprise in Nigeria. Four specific objectives, four research questions were drawn and corresponding four null hypotheses were formulated. Descriptive survey research design...

ABSTRACT

This research work was done to find out the Role of Data Preservation in Enhancing the Efficiency of Secretarial Function in the Banking Sector in Aguata Local Government Area. In doing this, the researcher evaluated the various methods of data preservation, their advantages and disadvantages, and the functions of a secretary in an organization. It was equally revealed that users of the manual method face varying problems such as time wastage and monotony,...

Abstract

The main aim of this project work is to find out the study of the use of computer management information system in First Bank Plc, Enugu.

In the preliminary chapter, effects were made by the researcher to identify some of the use of computer in management international system which were largely treated in chapter two.The researcher wades in to find out how for the management information system facilitated the information flow in first Bank Plc, En...

ABSTRACT

The study examined smartphone usage and social interaction among students of the faculty of social sciences, Delta State University. Technology Acceptance Model (TAM) served as the theoretical framework of the study. Four research questions were raised to guide the study. Questionnaire was used to illicit responses from one hundred and eighty six respondents on how they use their smartphone for social interaction and how they can balance their social life and academics. Fin...

ABSTRACT

The survey of information management and classification is one that has got to do with a classification in use in the personnel department of federal polytechnic Nekede Owerri. In an office where there is no information management and classification, it is bound to fail in its dealings within and outside the organization.  The survey of information management is very significant and cannot be over emphasized in terms of...

ABSTRACT

The secretary plays a very important role in the running of an organization. No matter how skillful and competent secretaries are the effectiveness of their functions largely depend on the availability of office technology. The study was carried out to examine Word-Processing and its impact on the secretary’s performance in some selected organizations. The objective of this study was focused on the impact and relevance of word processing in enhancing...

ABSTRACT

The research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization.

In source for data for this study, relevant questionnaires were produce and distributed to both Sen...

STATEMENT OF PROBLEM  

Even though modern technology is regarded as important and of high value in ensuring quality work output in an office, as well as bringing about productivity. It is equally believed that these machines can cause job. Displacement. This is the fear that many employees suffer from when new machines are being purchased for use by their organization. The machines are cost effective. Some organizations do not really apply the use of some of th...

Abstract

The researcher aim at knowing the detail of office information  an communication system  skills needed by secretaries  in today’s business. The work is divided into fire chapters the first chapter to works. Into the background of the study, statement of the study, purpose of the study, significance of the study, research question, and scope of the study.

The chapter two bring about the review of related litera...

ABSTRACT

Human relations within an organization cease only on employee. This study was therefore conducted to find out the office skill competences needed by secretaries for effective job performance. As a result of this, hypothesis were made. The total population for the study was 70 while the sample for the study consisted 40 practising secretaries randomly selected from four establishments in Enugu, 40 secretaries returned their completed questionnaires was used...

Abstract

For decades now, fast changes have been taking place in all facets of human life including the office environment. This is as a result of technological advancement. Every office in today’s business world, be it government, industry or other human endeavors, require facts and accurate information for quick decision-making. The main aim of the study is to examine the impact of modern office technologies on secretaries’ level of productivity at th...

ABSTRACT

This study focused on “modern office equipments and their contributions to the success of a business organization (a case study of ONDO state office of the accountant general) to achieve this purpose some research questions were raised and a review of related literature was made. The survey research design was adopted in this study. The population of the study includes workers, interns and management staffs of the office of the accountant general (OAG...

ABSTRACT

This study is aimed at management-labour relation and its effect on prodcutivity in an organization using NITEL Enugu as the case study.  In every organization, activities revolve around two major groups, the employer and the employee, therefore co-operation is necessary if the organization must realize its corporate goals.  Taking into account the aim of this study, which is to look into the effect of labour management relations on workers perfor...

ABSTRACT
This research was carried out to find the impact of compute on record management in an office with the reference to thirty secretaries working in Federal Polytechnic, Offa. Research questions guiding the study were as follow: (1) what impact does the computer has on record keeping in terms of reliability? (2) What impact does the computer has on record keeping in terms speed? (3) What impact does the computer has on record keeping In terms of...

ABSTRACT

The purpose of carrying out this research was to investigate on the causes of students poor attitude towards the study of secretarial studies in tertiary institutions in Enugu state. In order to obtain the requires data, the researcher use some selected tertiary institutions in Enugu State with a total population of 610 respondents, 550 respondents were used as the sample size while instrument for data collection were questionnaire, text books and personal...

Abstract

In an organisation, secretaries, in addition to the roles enumerated above, attend to administrators, staffs, customers. These categories of persons attended to by secretaries are referred to, in this research, as customers in a general sense. Customers are those who receive the an organisation’ services from secretaries. For the present study the term “secretary” refers to any person who possesses a mastery of stenography...

ABSTRACT

This study was carried out to examine if there is a there is a relationship between customer attendance and adequate market planning. It sought to highlight the importance of customer attendance to business profitability, market research and adequate planning. Using time series, the attendance record of two stores from ShopRite mall, Enugu state was obtained and analysed. The result showed that there is a relationship between customer attendance and adequat...

Abstract

The contribution of the Business Establishment to the economic development of any nation cannot be over emphasized. Computer have also contributed greatly to ease the functions performed by this industries to meet its economic obligations to the nation. The computer as a very necessary tool has not been adopted by all business establishments. So many establishments on the other hand, have able seen it as a means of improving business transactions and keepin...

ABSTRACT

This topic is the role of and management with particular reference to the ministry of finance, Enugu.

To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used...

BACKGROUND OF THE STUDY

It is said that to mange on organization is to manage its future. How can the future be management? The answer through a timely procurement of relevant and reliable information is the complement of its procurement. The whole lot of activities therefore ranging form information procurement through its collation validation and analysis to feedback make up what can be seen as a system. The type of system in management is known as management info...

ABSTRACT

This study focused on “modern office equipments and its impact on the success of an organization (a case study o f NNPC Enugu) to achieve this purpose some research questions were raised and a review of related literature was made. The survey research design was adopted in this study. The population of the study includes workers, and management of NNPC Enugu depot. A sample of 150 respondents and random sampling technique was used in selecting t...

ABSTRACT

Organizations must step outside their traditional roles and comfort zones to look at new ways of working. They have to create a work environment where people enjoy what they do, feel like they have a purpose, have pride in what they do, and can reach their potential. This study was carried out on the impact of office environment on the job performance of office workers, Abeokuta metropolis was used to elicit information&rsq...

ABSTRACT

This study was determined to examine the factors affecting effective records keeping in business organizations the purpose of the study was to examine the benefit of records keeping to the organization, to examine the extent to which management secure record in modern business organizations, to examine the problems that are associated with record keeping in modern business organization and to examine the management option that can be employed to improve rec...

ABSTRACT

This study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu. In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four. From the data collected, collected, the researcher was able to identify the effects of modern technology on secretarial profession....

ABSTRACT

The survey of good filing system and classification is one that has got to do with a classification in use in the personnel department of federal polytechnic Nekede Owerri.   In an office where there is no good filing system and classification, it is bound to fail in its dealings within and outside the organization.  The survey of filing system is very significant and cannot be over emphasized in terms of records filing.  It is easier to...

ABSTRACT

A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.

Efficient performance i...

ABSTRACT

The study examined the impact of modern office machines on secretaries using Ministry of Education Accra Metropolis as case study.

The study employed the survey design and the purposive sampling technique to select 59 staffs of Ministry of Education Accra. A well-constructed questionnaire, which was adjudged valid and reliable, was used for collection of data from the respondents. The data obtained through the administration of the questionnaires...

ABSTRACT

This study is aimed at investigating the impact of the internet software packages to the modern secretary with particular emphasis on three selected organization in Kaduna Metropolis. Four research questions were presented out of the objectives and established for the study. A review of related literature was embarked upon. The population and sample size of the study was 120, the instrument used for the collection of data was the questi...