BACKGROUND OF STUDY
One of the difficult phases of individualization involves teenagers being exposed to certain social-economic roles and behavior, the change of exploring and establishing themselves to the adult identity. According to (Treatment, 2022) shows 4% of all adolescent between the age of 12 to 17 had a serious mental health problem, the increase in rapid brain development, drastic hormonal changes often occur during this phase, they are likely to encounter lowered impulse control, couple with heightened risk-taking behavior. Problematic behavior may emerge, and that they might become coy although they do not know how to fully express how they genuinely feel as they transition to adulthood. Counseling in teenagers is a valuable opportunity that almost every parent could perhaps consider, or can be his or her teen counselor if that authorizes, to help them develop a better understanding of themselves, possibilities, and behavioral patterns with others during this developmental phase. Counselling is a chatting therapy that permits people to talk about their dilemmas with experienced experts in a serene and secure manner. Individuals' interpretations of counselling may differ. However, in general, it is the process by which you discuss your issues in detail, either with the intention of resolving them or of thoroughly exploring your thoughts (Mohar, 2021).
Furthermore, teenagers are resistant to this opportunity, primarily due to a fear of being judged by family members or peer group. The idea of their conversation with their counselor being disclosed to their guidance because they're often known to be tightlipped and assume each interaction to be confidential and allowed to share only with their authorization. Privacy is our concern about our accessibility to others is related to our concern about the extent to which we are known to others, the extent to which others have physical access to us, and the extent to which we are the subject of others' attention (Gavison, 1980). Mental health online counselling is a type of counseling that operates online rather than in individual. Professional licensed counselors are trained on how to use mobile based technological advancement and individual also is flexible with the use of gadget to seek counseling. In most scenarios online counseling is simply referred to web counseling, E-counseling, tele therapy which is majorly accessed through emails, real time chat and video conferencing. Statistics shows increasing percentage of counselee has replaced traditional face to face section to an online counseling session.
The emerge of covid19 and the pandemic gave a new turn to counseling prove the telehealth or distance counseling using the audio and video technology allows counselors to reach out to counselee across a wide geographical area, although the global pandemic raises questions on how professional duties and regulation have changes the effectiveness of telehealth and whether the mental health pandemic will occur after the virus has subsided, however, the spread of Covid-19 has increase the demand for counseling (Writter's, 2021).
1.2 STATEMENT OF PROBLEM
To create a web-based program to reduce manual work for managing details via the internet, specifically, to increase the number of students seeking counseling due to a low or even no number of students wanting to visit the counselor's office despite the various types of uncomfortable situations commonly faced on a daily basis that should be addressed.
Questionnaires that were distributed show that a high majority of students want to identify their dilemma with someone who has more experience and seek professional help without being recognized until trust amongst themselves and the counselor is defined. In this way, the school counselor will be of excellent service and relief to the student.
1.3 AIM AND OBJECTIVE
The overall goal is to create a platform that would improve, enhance and refine traditional techniques of counseling and keeping track of record.
The specific objective is to:
1.4 METHODOLOGY OF THE STUDY
The aforementioned system was implemented using different software. The system application was programmed on visual studio code and is run on xampp. The frontend was programmed using HTML, PHP and CSS it will be a web-based system.
The system will be practically tested among end users to be explored among system to check the performance and user experience in the entire community of Mountain Top University.
1.5 JUSTIFICATION OF STUDY
Directly or indirectly counseling is one of the oldest practices dated back to 9th century and has been modified by professionals as a career which generated the use of technological advancement to improve counseling making it accessible by end users from any remote location.
1.6 SIGNIFICANCE OF STUDY
Prior to the improvement of information and communication technology and the numerous benefit that comes with it. This study will be of great experience to teenagers, basically student who have been seeking for other form of counselling on campus, counseling system in comparison to other methods and approaches of counseling system will be of great relevance and relief.
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